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Bug 544915 - Add a watchdog that pings webmaster as soon as the Mac signing service is not available
Summary: Add a watchdog that pings webmaster as soon as the Mac signing service is not...
Status: CLOSED FIXED
Alias: None
Product: CBI
Classification: Technology
Component: signing-service (show other bugs)
Version: unspecified   Edit
Hardware: All All
: P3 enhancement (vote)
Target Milestone: ---   Edit
Assignee: CBI Inbox CLA
QA Contact:
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Depends on:
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Reported: 2019-02-28 08:18 EST by Dani Megert CLA
Modified: 2019-02-28 08:44 EST (History)
2 users (show)

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Description Dani Megert CLA 2019-02-28 08:18:21 EST 
Add a watchdog that pings webmaster as soon as the Mac signing service is not available.
Comment 1 Mikaël Barbero CLA 2019-02-28 08:25:52 EST 
We have one https://ci.eclipse.org/cbi/view/sanity-check/job/sanity-check-macosx-signing-service/ that send us a mail when the service is down.
Comment 2 Dani Megert CLA 2019-02-28 08:30:40 EST 
(In reply to Mikaël Barbero from comment #1)
> We have one
> https://ci.eclipse.org/cbi/view/sanity-check/job/sanity-check-macosx-signing-service/
> that send us a mail when the service is down.

So, how many times did the webmasters see and fix it before a project reported the problem? Just curious.
Comment 3 Frederic Gurr CLA 2019-02-28 08:35:15 EST 
We have set up notifications via email and slack. Since it sometimes requires a trip to the data center in Ottawa, the latency can still be hours.
We are working on improving this.
Comment 4 Mikaël Barbero CLA 2019-02-28 08:44:54 EST 
(In reply to Dani Megert from comment #2)
> (In reply to Mikaël Barbero from comment #1)
> > We have one
> > https://ci.eclipse.org/cbi/view/sanity-check/job/sanity-check-macosx-signing-service/
> > that send us a mail when the service is down.
> 
> So, how many times did the webmasters see and fix it before a project
> reported the problem? Just curious.

None recently. The last downtimes happened outside of working hours 

Bug 544158 on Wed. Feb 6th @ 2:30am CET
Bug 544739 on Sun. Feb 24th @ 2:21am CET

If and when the service fails during working hours we take immediate action to resolve the issue.