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Bug 392922 - sftp import fails after long timeout, doesn't report problem
Summary: sftp import fails after long timeout, doesn't report problem
Status: RESOLVED WONTFIX
Alias: None
Product: Orion
Classification: ECD
Component: Client (show other bugs)
Version: 0.5   Edit
Hardware: PC Windows 7
: P3 normal (vote)
Target Milestone: ---   Edit
Assignee: Project Inbox CLA
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Reported: 2012-10-26 10:41 EDT by Susan McCourt CLA
Modified: 2015-05-05 14:54 EDT (History)
1 user (show)

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Description Susan McCourt CLA 2012-10-26 10:41:49 EDT 
I was trying to SFTP import a personal web site.  It works if I use filezilla, cuteftp, or cloud 9.  When I try it from Orion, it appears to be doing work for a few minutes (and I can see task progress being sent in the console).  Eventually it stops.  The folder is still empty.  The task page shows a timeout failure.  I'm not sure how to debug this...
Comment 1 Susan McCourt CLA 2012-10-26 10:47:17 EDT 
I should add...My test with FileZilla was using SFTP.  My cuteftp and cloud9 are regular ftp.

I will play around with ports, etc.
We need more guidance in the UI as to whether port is required, etc.
Comment 2 Susan McCourt CLA 2012-10-26 10:55:23 EDT 
My ISP says to use 2222 for SFTP (not 22) so I tried specifying the port in the hostname.  this resulted in a faster failure (unknown host exception)
Comment 3 Susan McCourt CLA 2012-10-26 11:13:26 EDT 
the port UI is bug 347664.
I'll take this bug for now to try to track down what's going wrong.  John, I'll ping you if I need help.
Comment 4 Susan McCourt CLA 2012-11-07 16:44:44 EST 
the problem was the wrong port.  We now have port UI so the issue here is one of better error reporting.
Comment 5 John Arthorne CLA 2015-05-05 14:54:46 EDT 
Closing as part of a mass clean up of inactive bugs. Please reopen if this problem still occurs or is relevant to you. For more details see:

https://dev.eclipse.org/mhonarc/lists/orion-dev/msg03444.html