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Bug 365345 - Right-click New in Team Artifacts fails whilst RTC connection exists
Summary: Right-click New in Team Artifacts fails whilst RTC connection exists
Status: RESOLVED NOT_ECLIPSE
Alias: None
Product: Platform
Classification: Eclipse Project
Component: IDE (show other bugs)
Version: 4.2   Edit
Hardware: PC Windows XP
: P3 normal (vote)
Target Milestone: ---   Edit
Assignee: Platform-UI-Inbox CLA
QA Contact:
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Reported: 2011-12-01 12:57 EST by GSi CLA
Modified: 2011-12-02 07:08 EST (History)
1 user (show)

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Description GSi CLA 2011-12-01 12:57:20 EST 
Build Identifier: Build id: M20110909-1335

Whilst logged into RTC in the Work Items perspective. In the Team Artifacts tab, you can right click resources (e.g. work items, plans, etc.) to perform a New. The new dialog never appears.
If you close RTC connection and all related tabs, the right click New starts to work again.


Reproducible: Sometimes

Steps to Reproduce:
1. Open work items perspective
2. Open RTC objects like plans, tasks, etc.
3. Right click Work Items->New in Team Artifacts
Note: Using RTC plugin:
Rational Team Concert Client Feature	3.0.0.RTC-I20101112-1731
Comment 1 Remy Suen CLA 2011-12-01 13:53:47 EST 
Not clear to me how this bug is caused by Eclipse. I suggest you open a defect with RTC. You may want to check your workspace's error log and see if you find anything there.
Comment 2 GSi CLA 2011-12-02 02:44:09 EST 
(In reply to comment #1)
> Not clear to me how this bug is caused by Eclipse. I suggest you open a defect
> with RTC. You may want to check your workspace's error log and see if you find
> anything there.

Maybe you are right that the problem is with the RTC plugin. But the symptom shows up in Eclipse. e.g. doing a new script in PHP or Java perspective fails until all RTC related tabs are closed.

Also, sorry to sound dumb, but how do I log a defect with RTC?
Comment 3 Remy Suen CLA 2011-12-02 07:08:50 EST 
(In reply to comment #2)
> But the symptom
> shows up in Eclipse. e.g. doing a new script in PHP or Java perspective fails
> until all RTC related tabs are closed.

We cannot comment without more information.

> Also, sorry to sound dumb, but how do I log a defect with RTC?

You can open bugs for RTC at jazz.net.
https://jazz.net/projects/rational-team-concert/