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Bug 333232 - When a server connection failed we should provide a better error message
Summary: When a server connection failed we should provide a better error message
Status: CLOSED MOVED
Alias: None
Product: z_Archived
Classification: Eclipse Foundation
Component: Mylyn (show other bugs)
Version: unspecified   Edit
Hardware: All All
: P3 enhancement (vote)
Target Milestone: ---   Edit
Assignee: Project Inbox CLA
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Reported: 2010-12-27 05:18 EST by Torkild Resheim CLA
Modified: 2011-04-05 17:04 EDT (History)
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Description Torkild Resheim CLA 2010-12-27 05:18:57 EST 
When a server connection fails there is an overlay icon on the server presentation and a short description stating that the refresh failed. This is not enough for figuring out what the problem may be. If you do the refresh manually you will get an error dialog with a link to the error log. If you go there you will probably be able to figure out the problem if you know how to read the stack trace.

I think it would be better if we could handle certain common exceptions and describe what may be the problem then presenting these in a service message.
Comment 1 Steffen Pingel CLA 2010-12-27 14:45:22 EST 
-1 for a service message. Failing connections are a common scenario, e.g. when connectivity is lost. I agree that we need a better error reporting but I would prefer to show a more specific error messages in the tooltip possibly offering a shortcut to see a more detailed message with hints to fix the problem.
Comment 2 Torkild Resheim CLA 2010-12-28 03:59:40 EST 
Ok. Altered the subject accordingly.
Comment 3 Eclipse Webmaster CLA 2022-11-15 11:45:08 EST 
Mylyn has been restructured, and our issue tracking has moved to GitHub [1].

We are closing ~14K Bugzilla issues to give the new team a fresh start. If you feel that this issue is still relevant, please create a new one on GitHub.

[1] https://github.com/orgs/eclipse-mylyn