Some Eclipse Foundation services are deprecated, or will be soon. Please ensure you've read this important communication.
Bug 331492 - "Install new software" error
Summary: "Install new software" error
Status: CLOSED DUPLICATE of bug 298987
Alias: None
Product: Equinox
Classification: Eclipse Project
Component: p2 (show other bugs)
Version: 3.6.1   Edit
Hardware: PC Windows XP
: P3 major (vote)
Target Milestone: ---   Edit
Assignee: P2 Inbox CLA
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-11-30 20:47 EST by Missing name CLA
Modified: 2011-01-24 10:57 EST (History)
2 users (show)

See Also:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Missing name CLA 2010-11-30 20:47:54 EST
Build Identifier: M20100909-0800

I get the following error every time I go to the help menu and try to "install new software"  it doesn't matter what the external address is and I've tried connecting to non-fire-walled networks... symptoms don't change

An internal error occurred during: "Contacting Software Sites".
java.lang.NullPointerException

Reproducible: Always

Steps to Reproduce:
1.Deleted then reloaded software several times
2.Changed the IP addresses and eliminate them one by one.
3. Double checked several links, WiFi and E-Net Connections... no firewall
Comment 1 Remy Suen CLA 2010-11-30 20:52:38 EST
(In reply to comment #0)
> An internal error occurred during: "Contacting Software Sites".
> java.lang.NullPointerException

Attach your log file (workspace/.metadata/.log) to this bug.
Comment 2 Jason Bennett CLA 2011-01-21 19:50:54 EST
This is probably a duplicate of bug 298897
Comment 3 Jason Bennett CLA 2011-01-21 19:51:58 EST
Sorry, that's bug 298987
Comment 4 DJ Houghton CLA 2011-01-24 10:57:44 EST
Looks like it. 
Please re-open if the error log isn't the same.
Thanks.

*** This bug has been marked as a duplicate of bug 298987 ***