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Build Identifier: When i am opening a report and trying to convert it to PDF format, it is not converting rather it is asking to save the file and then should open it to view the report and hangs on like that.Can any one help me on this please. Its a serious issue. Reproducible: Always Steps to Reproduce: 1.Open up a report 2.Click on the pdf icon to convert it to .pdf 3.Then it is asking to save the file rather than converting it to pdf.
Created attachment 183632 [details] This is what it is displaying when i click on pdf icon n left top of the page. please check the attachment.
Created attachment 183633 [details] this one speaks about hanging of the page after saving or clicking cancel button.
Have you installed Adobe Reader on your client machine? Could you please check your Adobe Reader preference settings? (see attached screenshot)
Created attachment 183655 [details] Check all 3 options in pdf reader
This issue only exists on windows7 + IE8 + pdf, and it's not a BIRT specific issue. It's a common pdf document issue on windows 7. Please see adobe forum: http://forums.adobe.com/message/2047360#2047360 The possible workaround from forumns are: 1. user Fireforx 2. change settings to do NOT open pdf in the browser 3. add the site to trusted sites of IE. Set as NOT_ECILPSE.
