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Build Identifier: M20090917-0800 As requested in https://bugs.eclipse.org/bugs/show_bug.cgi?id=318969 Running on a machine with no direct INTERNET access, a proxy at port 3128 must be used. 1: Set Preferences->network Connections to Direct: 1a: Attempt to Install new Software Fails with no repository @ http://download.eclipse.org/releases/galileo/ (this seems correct as you need a proxy to leave my site) 1b: Choose Help->contents I get an error: ERROR The requested URL could not be retrieved While trying to retrieve the URL: http://127.0.0.1:47463/help/index.jsp (This error comes from my Proxy ...so despite setting 'Direct' it is using the Proxy to get to the help page) 2: Set Preferences->network Connections to Manual: In Manual Configure http, https and sock to use my proxy on port 3128 (NB there is a 4th entry which is also set to my proxy which has no Tick mark and cannot be deleted) Bypass proxy set to localhost & 127.0.0.1 (default values) 2a: Attempt to Install new Software Changes to Pending ....Eclipse hangs. Had to force quit ... on restart unable to open workspace ... create new workspace & open 2b: Choose Help->contents Same error (from my proxy) 3: Set Preferences->network Connections to Native: (at this point the 4th entry above gets selected) 3a: Attempt to Install new Software Offers a reasonable set of downloadable software (ie it works) 3b: Choose Help->contents Same error from proxy 4: Edit Ubuntu -> System -> Preference -> Original contents were: Manual , uses same proxy for all protocols ...My proxy name , port 3128 Ignored hosts localhost 127.0.0.0/8 *.local *.home Amend this to add 127.0.0.1 to the end of this list (due to Eclipse not recognising CIDR) (still using 'Native' in Eclipse) 4a: Install Software ... offers a full list (ie it works) 4b: Choose Help->contents Same error from proxy 5: Leaving Ubuntu setting in place, Set Eclipse Preferences->network Connections to Manual: 5a: Attempt to Install new Software Changes to Pending ....However Eclipse does NOT hang and it's possible to cancel 5b: Choose Help->contents Same error from proxy 6: Leaving Ubuntu setting in place, Set Eclipse Preferences->network Connections to Direct: 6a: Attempt to Install new Software Fails with no repository @ http://download.eclipse.org/releases/galileo/ (this seems coorrect as you need a proxy to leave my site) 6b: Choose Help->contents Same error from proxy Reproducible: Always Steps to Reproduce: 1.Given in description ... many ways to produce 2. 3.
In bug 318969 description you mentioned that you have found a workaround (adding 127.0.0.1 to your bypasses in ubuntu settings) but in this bug I cannot find a case where it works. Could you provide information about usecase where you apply this workaround successfully? I understand that you see only one native entry - for which protocol is it and what is a source (from description in table)?
Following the long series of tests above. On shutting the system down some while later there appeared to be various 'hung' Eclipse Processes (probably step2 where Eclipse Hung) This means some of the effects above may be artifacts of the 'hang' ...I will just use the Help->Contents test here as it shows the problem. 7: Set Preferences->network Connections to Native: At this point in Ubuntu -> System -> Preference -> the ignored host setting are: localhost 127.0.0.0/8 *.local *.home 127.0.0.1 <---- NB this is one I added during previous testing 7a: Choose Help->contents Error from proxy : The requested URL could not be retrieved While trying to retrieve the URL: http://127.0.0.1:47496/help/index.jsp The following error was encountered: * Connection to 127.0.0.1 Failed 8: In Ubuntu -> System -> Preference -> Remove entry 127.0.0.0/8 (this is no use in real world as this needed) 8a: Choose Help->contents Same error from proxy 9: Set Eclipse setting back to: Manual 3 protocols ticked http, https, socks all point at my proxy (using IP address) port 3128 Proxy bypass localhost and 127.0.0.1 9a: Choose Help->contents Same error from proxy 10: Set Eclipse setting to DIRECT 10a: Choose Help->contents Same error from proxy OK, so I can't get my 'workaround' to work ...it going to the proxy in all cases for a local file even though Eclpse settings say "Direct" Tried cutt&pasting the URL into firefox: http://127.0.0.1:40667/help/index.jsp This works fine and displays nice help page. (Firefox has local proxy settings) 11: In Ubuntu -> System -> Preference -> set DIRECT NETWORK CONNECTION (so now both Eclipse & Ubuntu setting are Direct) 11a: Choose Help->contents Same error from proxy 11b: Restarted Eclipse ... same error 12: At bash prompt type "env | grep -i http" Output: http_proxy=http://10.116.0.253:3128/ 13: Stop eclipse. 13a: start bash 13b: in bash unset http_proxy 13c in bash type /usr/local/eclipse-3.6/eclipse/eclipse-gtk.sh 10b: Choose Help->contents lots of debug in bash screen ...then help is displayed !!!
(In reply to comment #2) > 7: Set Preferences->network Connections to Native: > At this point in Ubuntu -> System -> Preference -> > the ignored host setting are: > > localhost > 127.0.0.0/8 > *.local > *.home > 127.0.0.1 <---- NB this is one I added during previous testing > > 7a: Choose Help->contents > Error from proxy : > > The requested URL could not be retrieved > > While trying to retrieve the URL: http://127.0.0.1:47496/help/index.jsp > > The following error was encountered: > > * Connection to 127.0.0.1 Failed Have you started Eclipse after added 127.0.0.1 or it was working before? After any changes in env variables it is necessary to restart Eclipse. > 8: In Ubuntu -> System -> Preference -> > Remove entry 127.0.0.0/8 (this is no use in real world as this needed) > > 8a: Choose Help->contents > Same error from proxy It should not change anything. > 9: Set Eclipse setting back to: > > Manual 3 protocols ticked http, https, socks all point at my proxy (using IP > address) port 3128 > Proxy bypass localhost and 127.0.0.1 > > 9a: Choose Help->contents > Same error from proxy Internal browser does not use Eclipse proxy settings so the result is correct that it did not have any affect. > 10: Set Eclipse setting to DIRECT > > 10a: Choose Help->contents > Same error from proxy The same as in case 11. > 11: In Ubuntu -> System -> Preference -> set DIRECT NETWORK CONNECTION > (so now both Eclipse & Ubuntu setting are Direct) > > 11a: Choose Help->contents > Same error from proxy > > 11b: Restarted Eclipse ... same error > > 12: At bash prompt type "env | grep -i http" > > Output: > http_proxy=http://10.116.0.253:3128/ It may be a bug in GNOME that it does not change variables correctly. After step 11 have you opened new terminal for step 12? > 13: Stop eclipse. > 13a: start bash > 13b: in bash unset http_proxy > 13c in bash type /usr/local/eclipse-3.6/eclipse/eclipse-gtk.sh > 10b: Choose Help->contents > lots of debug in bash screen ...then help is displayed !!! What were proxy settings in Eclipse?
Created attachment 181000 [details] eclsipe.log (via export) Log captured at step 18 in description.
Sorry if this comment appear twice, appeared to get lost as I added attachment: Following on from last session: In a terminal (bash): unset http_proxy env | grep proxy (no output) 14: /usr/local/eclipse-3.6/eclipse/eclipse-gtk.sh Eclipse Proxy settings read: Active Provider [ Mnanual ] Proxy Entries: (nb all lines are ticked) HTTP <my proxy IP> 3128 Manual false HTTPS <my proxy IP> 3128 Manual false SOCKS Manual false Proxy bypass: localhost Manual 127.0.0.1 Manual Help -> help Contents Unhandled Event Loop exception XPCOM error -2147467262 (click details) Unhandled event loop exception XPCOM error -2147467262 (click show error log) System property https.proxyPort is not set but should be 3128 org.eclipse.core.net 15/10/2010 18:30 similar... for proxyPortHost These two line repeat, then similar of http I can't scroll the messages or resize the message tab as the modal window seem to hold focus ...finally an SWT error has occured you are recommended to exit ... 15: /usr/local/eclipse-3.6/eclipse/eclipse-gtk.sh Set proxy to Direct Help -> help Contents Unhandled Event Loop exception XPCOM error -2147467262 ... same messages about port 3128 ... curious as that is no longer set 16: /usr/local/eclipse-3.6/eclipse/eclipse-gtk.sh Set proxy back to manual , but not set port to 666 (which is not valid) exit eclispe back in /usr/local/eclipse-3.6/eclipse/eclipse-gtk.sh verify port is set to 666 Help -> help Contents Same error , but now reports port 666 17: set proxy to Native , exit and reenter Eclipse Same error , reports port 666 Looks like I've broken somthing in the process of trying all these debugging options 18: OK ... really getting really wierd now: set port back to 3128 , proxy to manual went to install new software (all locataions) ... produced a reasonable list of software (did not instal anything) did help->help-contents A good help window displayed ... IN THE FIREFOX BROSWER I had open to review this bug Came back to Eclipse Window and display showed: Unhandled event loop exception + Similar errors to before ...this time I was able to export the log (will attach)
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