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Bug 298310 - I/O Error occurred while communicating with https://bugs.eclipse.org/bugs.
Summary: I/O Error occurred while communicating with https://bugs.eclipse.org/bugs.
Status: RESOLVED DUPLICATE of bug 207097
Alias: None
Product: z_Archived
Classification: Eclipse Foundation
Component: Mylyn (show other bugs)
Version: unspecified   Edit
Hardware: PC Windows Vista
: P3 major (vote)
Target Milestone: ---   Edit
Assignee: Mylyn Inbox CLA
QA Contact:
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2009-12-21 11:07 EST by Tobias Oberlies CLA
Modified: 2014-05-02 05:05 EDT (History)
2 users (show)

See Also:


Attachments
ease in eclipse style (37.28 KB, image/png)
2014-05-02 05:05 EDT, Bernhard Wedl CLA
no flags Details

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Description Tobias Oberlies CLA 2009-12-21 11:07:32 EST
Build Identifier: Galileo SR1

In the repository properties dialog, I get an error message in the dialog header when I try to validate the connection to https://bugs.eclipse.org/bugs:
"I/O Error occurred while communicating with https://bugs.eclipse.org/bugs."

The behaviour is the same for anonymous and authenticated connections. Also I tried different proxy settings (manual and native - direct will not work as I'm behind a proxy). Also the same error occurs when I try to connect against https://tasktop.com/bugs

I would like to give you more information on the error, but I cannot find any entry in the error log. 

Some other random information that may help:
- I can connect to the URLs above with a browser from my machine.
- I updated from Galileo to Galileo SR1 (org.eclipse.mylyn.bugzilla_feature_3.2.2.v20090912-0400-e3x), but the error (and missing diagnostics) is the same.
- When I try to refresh existing queries on Eclipse bugzilla, I get an error dialog with title "Query Sychronization Failed" and message "Check repository configuration: Network is down: create". Again, no error log entry.


Reproducible: Always

Steps to Reproduce:
1. Add task repository with URL https://bugs.eclipse.org/bugs
2. Hit "Validate Settings"
Comment 1 Steffen Pingel CLA 2009-12-21 14:46:07 EST
What type of proxy are you using? If it's an NTLM proxy you need to specify the username in the format DOMAIN\user. Note that there are some limitations: http://wiki.eclipse.org/index.php/Mylyn_FAQ#NTLM_authentication .
Comment 2 Tobias Oberlies CLA 2009-12-22 04:43:37 EST
I would need to ask IT what kind of proxy it is, but it doesn't require authentification afaik (at least I do not need to provide credentials for the proxy anywhere else in Eclipse, in browsers, etc.). Do you absolutely need to know this?

Just some more pieces of random information:
- I updated Mylyn to 3.3.1 (org.eclipse.mylyn.bugzilla_feature_3.3.1.v20091215-0000-e3x), but the issue is the same. Still no details in the error log...
- The message when refreshing existing queries changed to "Check repository configuration: bugs.eclipse.org"
Comment 3 Steffen Pingel CLA 2009-12-22 19:52:24 EST
That sounds like an NTLM proxy. Can you try entering your windows credentials in the HTTP proxy section using the configuration format described in comment #1?
Comment 4 Tobias Oberlies CLA 2009-12-23 05:48:58 EST
Bingo! This did the trick. Thank you very much for your help!

This issue is resolved, but nevertheless it might be a good idea to print stack traces into the error log in case the connection validation fails... Just my two cents.
Comment 5 Steffen Pingel CLA 2009-12-23 13:02:42 EST
Yes, I agree. The error handling need to be improved (see bug 207097)

*** This bug has been marked as a duplicate of bug 207097 ***
Comment 6 Bernhard Wedl CLA 2014-05-02 05:05:47 EDT
Created attachment 242627 [details]
ease in eclipse style

ease in eclipse style