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Bug 291006 - improve error reporting if task submit fails
Summary: improve error reporting if task submit fails
Status: RESOLVED NOT_ECLIPSE
Alias: None
Product: z_Archived
Classification: Eclipse Foundation
Component: Mylyn (show other bugs)
Version: 3.2   Edit
Hardware: PC Mac OS X - Carbon (unsup.)
: P2 enhancement (vote)
Target Milestone: ---   Edit
Assignee: Mylyn Inbox CLA
QA Contact:
URL: https://studio.atlassian.com/browse/P...
Whiteboard:
Keywords:
Depends on: 286456 290067
Blocks:
  Show dependency tree
 
Reported: 2009-10-01 04:31 EDT by Pawel Niewiadomski CLA
Modified: 2010-02-27 20:18 EST (History)
1 user (show)

See Also:

Attachments
Incorrect error header in Task Editor (70.45 KB, image/png)
2009-10-01 04:32 EDT, Pawel Niewiadomski CLA 		no flags Details
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Description Pawel Niewiadomski CLA 2009-10-01 04:31:38 EDT 
User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; pl; rv:1.9.0.14) Gecko/2009082706 Firefox/3.0.14 GTB5
Build Identifier: 

I think there's a room for improvement when it comes to error handling in Task Editor. As you can see on a attached screenshot - the message user gets after submit fails is unambigious. And we actually have details that we could use instead.

So I think it would be good to improve it for better UX.

Reproducible: Always
Comment 1 Pawel Niewiadomski CLA 2009-10-01 04:32:31 EDT 
Created attachment 148502 [details]
Incorrect error header in Task Editor
Comment 2 Pawel Niewiadomski CLA 2009-10-01 04:33:25 EDT 
I think it should be fixed along with 290812
Comment 3 Steffen Pingel CLA 2009-10-01 16:29:18 EDT 
I agree that the error reporting needs improvement but I think we should decouple that from bug 290812. It could make sense to take a pass through this for the next Mylyn release since we'll need to change some this on the framework level.
Comment 4 Jörg Thönnes CLA 2009-10-15 02:56:53 EDT 
I agree to Pawel: The error message is too general and could be more specific, e.g. if some operation is not permitted or if some unsupported value is provided.
General parts, e.g the RemoteException stuff could be stripped and the rest displayed as ellipsis if it is too long -- with an appropriate hover.
Comment 5 Steffen Pingel CLA 2010-02-27 20:18:03 EST 
The Mylyn JIRA Connector has moved to Atlassian. All unresolved Mylyn bugs assigned to the JIRA component, which includes this bug, have been copied to https://studio.atlassian.com/browse/PLE and marked as resolved on bugs.eclipse.org. The new location of this bug report can be found in the URL field. 

Please see this FAQ entry for further details: http://wiki.eclipse.org/Mylyn/FAQ#What_happened_to_the_Mylyn_JIRA_Connector.3F .