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Bug 573394

Summary:

Unable to log in to GitLab

Product:

Community

Reporter:

Lenard Nagy <lenard.nagy>

Component:

Git

Assignee:

Eclipse Webmaster <webmaster>

Status:

RESOLVED FIXED

QA Contact:

Severity:

normal

Priority:

CC:

denis.roy

Version:

unspecified

Target Milestone:

---

Hardware:

OS:

Windows 10

Whiteboard:

Attachments:

Description	Flags
Failed Signin attempt	none

Description Lenard Nagy

2021-05-06 04:41:38 EDT

Hi,

Iám writing this issue because I am unable to log in to the Eclipse GitLab instance, I get the following error when I press the LogIn button in the upper right corner of the https://gitlab.eclipse.org/eclipsefdn page:

-----
Sign-in using Eclipse Foundation Account auth failed
Sign-in failed because Email has already been taken.

Try logging in using your username or email. If you have forgotten your password, try recovering it
-----

Log in to https://projects.eclipse.org/projects/tools.titan works.

Lenard Nagy (lnagy, lenard.nagy@ericsson.com)

Comment 1 Denis Roy

2021-05-06 08:56:16 EDT

This is odd, since you've been on GitLab before :/

Could you please attach a screenshot?  That would be most helpful.

Comment 2 Lenard Nagy

2021-05-07 01:50:06 EDT

Created attachment 286337 [details]
Failed Signin attempt

Attached a failed Signin attempt screenshot

Comment 3 Lenard Nagy

2021-05-07 01:50:36 EDT

Hi, I have added a screenshot.

Lenard

Comment 4 Denis Roy

2021-05-07 10:55:51 EDT

Can you try now?

Comment 5 Lenard Nagy

2021-05-08 02:18:57 EDT

Hi,

Thanks, it's working again!

Lenard

Comment 6 Denis Roy

2021-12-20 11:57:52 EST

Fixed it is!