Some Eclipse Foundation services are deprecated, or will be soon. Please ensure you've read this important communication.

Bug 560234

Summary:	Unable to login with gerrit and on accounts.eclipse.org
Product:	Community	Reporter:	Ernst Blecha <ernst.blecha>
Component:	Accounts.eclipse.org	Assignee:	Dummy accounts inbox <accounts-inbox>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	P3	CC:	denis.roy, kondal.kolipaka, webmaster
Version:	unspecified
Target Milestone:	---
Hardware:	PC
OS:	Linux
Whiteboard:

Description Ernst Blecha

2020-02-17 09:00:36 EST

I am unable to login to gerrit and accounts.eclipse.org with the error message being "Sorry, unrecognized username or password. Have you forgotten your password?" respective "Invalid username or password.". My bugzilla-account luckily is still logged in.

I already tried to reset my password three times.

Comment 1 Ernst Blecha

2020-02-20 10:07:04 EST

I am still unable to login - do I need to supply any additional information?

Thank you in advance

Comment 2 Eclipse Webmaster

2020-02-20 15:26:42 EST

I've confirmed that your account is working as expected.  As such a new password has been generated and sent to you.  Please change it.

-M.

Comment 3 Ernst Blecha

2020-02-20 16:19:24 EST

Thank you!

Comment 4 Kondal Kolipaka

2020-03-11 09:41:02 EDT

Hello Team,

I'm facing the same issue. I'm unable to login to https://accounts.eclipse.org/ with old credentials. I've changed to a new password 2 times and still, it's not working. Anything wrong with the server?

Comment 5 Denis Roy

2020-03-11 10:56:17 EDT

When you say you've changed to a new password -- you mean you asked for a password reset, confirmed it, and were still unable to log in?

Comment 6 Kondal Kolipaka

2020-03-11 11:15:03 EDT

Yes, even after reset it's not allowing me login with a new password.

Comment 7 Eclipse Webmaster

2020-03-12 11:24:16 EDT

(In reply to Kondal Kolipaka from comment #6)
> Yes, even after reset it's not allowing me login with a new password.

This should be fixed.

-M.