Some Eclipse Foundation services are deprecated, or will be soon. Please ensure you've read this important communication.

Bug 559079

Summary: git.eclipse.org "Create account" fails if logged-in to eclipse.org
Product: Community Reporter: Chris Jordan <chrisjj>
Component: GerritAssignee: Eclipse Webmaster <webmaster>
Status: RESOLVED NOT_ECLIPSE QA Contact:
Severity: normal    
Priority: P3 CC: paul-eclipse
Version: unspecified   
Target Milestone: ---   
Hardware: PC   
OS: Windows 7   
Whiteboard:

Description Chris Jordan CLA 2020-01-12 10:01:58 EST
When logged in to eclipse.org

1 On https://git.eclipse.org/r/#/c/155648/ click "Create account"

Expected: Procedure to create account
Observed: https://accounts.eclipse.org/ showing my account

Workaround: Click Create new account.
Comment 1 Chris Jordan CLA 2020-01-12 10:02:59 EST
Please ignore "Version: 4.10". I was unable to ascertain the correct value for this field and "unknown" was not permitted.
Comment 2 Paul Pazderski CLA 2020-01-12 10:35:43 EST
There are no distinct accounts for Gerrit and Bugzilla. All use the same Eclipse account.
Comment 3 Chris Jordan CLA 2020-01-12 17:58:00 EST
> There are no distinct accounts for Gerrit and Bugzilla. All use the same Eclipse account.

Does that mean you'd expect "Create account" not to create an account?
Comment 4 Eclipse Webmaster CLA 2020-01-13 09:30:30 EST
This is caused by Gerrits SOP that it has a self contained user authentication system.  Unfortunately there isn't a way for us to remove the 'create account' link even though we are using a different authentication system.

-M.
Comment 5 Chris Jordan CLA 2020-01-13 17:24:22 EST
> Unfortunately there isn't a way for us to remove the 'create account' link

The issue isn't the presence of the "Create account" link. It is the failure of the link to do what it says.

And that failure is surely not the fault of Gerrit. The link lands on an eclipse page https://accounts.eclipse.org which doesn't create a new account when logged in. The fix is surely to land on a page that does.

> RESOLVED NOT_ECLIPSE 

Both are incorrect. This is not resolved, and this is in Eclipse, at least by one of the seemingly many meanings that word has around here.
Comment 6 Eclipse Webmaster CLA 2020-01-14 12:06:19 EST
(In reply to Chris Jordan from comment #5)
 
> And that failure is surely not the fault of Gerrit. The link lands on an
> eclipse page https://accounts.eclipse.org which doesn't create a new account
> when logged in. The fix is surely to land on a page that does.

So if I understand, you'd like the 'create account' link which correctly redirects to our account portal, to allow you to create a new account, even though you are already logged in to an existing account?
  
> Both are incorrect. This is not resolved, and this is in Eclipse, at least
> by one of the seemingly many meanings that word has around here.

Well closed/resolved tend to be used interchangeably, and since this workflow is working as I expect it to that implies the issue isn't here.

-M.
Comment 7 Chris Jordan CLA 2020-01-14 17:11:42 EST
> So if I understand, you'd like 

I'm not offering a personal preference.

> the 'create account' link which correctly redirects to our account portal,

I don't see anything correct about a create account link that doesn't create an account.

> to allow you to create a new account, even though you are already logged in to 
> an existing account?

This page does not agree that I'm already logged in with an existing account. It says "Sign in" (not Sign out/Log out) and when I launch a command that I'd expect to require a log-in (Reply) it asks me to Sign In )Log in).
  
> Well closed/resolved tend to be used interchangeably

That doesn't accord with the stated procedure.

https://bugs.eclipse.org/bugs/page.cgi?id=fields.html#bug_status

 RESOLVED
 A resolution has been performed, and it is awaiting verification by QA. From 
 here bugs are either reopened and given some open status, or are verified by QA 
 and marked VERIFIED.

> and since this workflow is working as I expect it to 

I'm disappointed to hear anyone would expect this failure.