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Bug 513807

Summary: Unsubscribing from mailing list does not work without password
Product: Community Reporter: Marc Khouzam <marc.khouzam>
Component: MailingListsAssignee: Eclipse Webmaster <webmaster>
Status: RESOLVED WORKSFORME QA Contact:
Severity: normal    
Priority: P3 CC: derek.toolan
Version: unspecified   
Target Milestone: ---   
Hardware: PC   
OS: Windows NT   
Whiteboard:

Description Marc Khouzam CLA 2017-03-17 07:49:03 EDT
Looking at the mailing list interface, there are two way to unsubscribe:
1- specify email, the input password then choose "unsubscribe"
2- specify email, don't use password but select unsubscribe

#2 then says that an confirmation email will be sent.
This method is nice because the user may have forgotten her password but just wants to unsubscribe, which should be allowed.

Method 2 is not working and I'm not getting any confirmation emails.

Method 1 works.
Comment 1 Derek Toolan CLA 2017-03-24 11:39:14 EDT
I cannot replicate this.

I can unsubscribe from a mailing list without the password (for the the ml's I have no password set for).  For mail lists that I have a password for I can always ask for an email reminder of the password on the same unsubscribe page.

Is there a particular mailing list or lists that this is occurring for you on?
Comment 2 Marc Khouzam CLA 2017-03-24 14:09:12 EDT
You are right that I can first ask for a password reminder, then unsubscribe after having logged in.

What didn't work is pressing unsubscribe (button above the password reminder one).

But with the password reminder workaround, it's not worth spending time on this.
Comment 3 Derek Toolan CLA 2017-03-24 15:39:46 EDT
There is also the option to get emailed a password reminder once a month for any mailing list you are subscribed to.  You can do this via the same "Unsubscribe or edit options" button on each individual mailing list info page, for example [1].

Closing as Worksforme.

[1] https://dev.eclipse.org/mailman/listinfo/golo-dev