Bugzilla – Full Text Bug Listing
| Summary: | Consider adding a mailto: link for help with Eclipse Marketplace | ||
|---|---|---|---|
| Product: | Community | Reporter: | Wayne Beaton <wayne.beaton> |
| Component: | Marketplace | Assignee: | Darrell Armstrong <darrell.armstrong> |
| Status: | RESOLVED FIXED | QA Contact: | |
| Severity: | normal | ||
| Priority: | P3 | CC: | anne.jacko, chris.guindon |
| Version: | unspecified | ||
| Target Milestone: | --- | ||
| Hardware: | PC | ||
| OS: | Linux | ||
| Whiteboard: | |||
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Description
Wayne Beaton
(In reply to Wayne Beaton from comment #0) > We get a small number of requests for assistance regarding Marketplace sent > to emo@eclipse.org. EMO isn't generally able to do anything more than > redirect the message. > > We should consider adding an easy means for folks to find the direct email > address. Perhaps on the "Add Content" page and/or on the Edit page for a > marketplace record... This currently can be found above the save button at the bottom of the Add/Edit form but is specific to removal: "If you would like to permanently delete your entry please contact us at : marketplace@eclipse.org." I can modify that line to: "Please contact us if you require assistance or wish to permanently delete your entry. We can be reached at : marketplace@eclipse.org." and including it as well on the Add Content page located here: https://marketplace.eclipse.org/addcontent I'm open to suggestions for the descriptive text. (In reply to Darrell Armstrong from comment #1) > (In reply to Wayne Beaton from comment #0) > > We get a small number of requests for assistance regarding Marketplace sent > > to emo@eclipse.org. EMO isn't generally able to do anything more than > > redirect the message. > > > > We should consider adding an easy means for folks to find the direct email > > address. Perhaps on the "Add Content" page and/or on the Edit page for a > > marketplace record... > > This currently can be found above the save button at the bottom of the > Add/Edit form but is specific to removal: > "If you would like to permanently delete your entry please contact us at : > marketplace@eclipse.org." I think this can be removed now from the add/edit form. We are now allowing users to delete their own listings. > > I can modify that line to: > "Please contact us if you require assistance or wish to permanently delete > your entry. > We can be reached at : marketplace@eclipse.org." > > and including it as well on the Add Content page located here: > https://marketplace.eclipse.org/addcontent +1 For adding this text on the add content page! Adding Anne to see if she thinks we should word this differently. > > I'm open to suggestions for the descriptive text. mailto link added to "Add Content" page. The link at the bottom of the Solution and Training/Consulting listing edit form has been updated to be more generic in text, indicating to contact us if they require assistance by emailing marketplace@eclipse.org. However, it is not included on the IoT form at the moment nor on the LTS Provider form so will address those either by appending the mailto link to all forms or moving them into the template files for the forms. mailto link for marketplace help now appears on the remaining forms as well as the 'Add Content' page. |