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Bug 508055

Summary:	Account creation/password with special characters
Product:	Community	Reporter:	Denis Roy <denis.roy>
Component:	Website	Assignee:	phoenix.ui <phoenix.ui-inbox>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	P3	CC:	chris.guindon
Version:	unspecified
Target Milestone:	---
Hardware:	PC
OS:	Linux
Whiteboard:

Description Denis Roy

2016-11-23 10:26:42 EST

From the webmaster inbox:

Dear webmasters,

I tried to create an account with the email address '(snip)' but couldn't login after validating the account.
I tried to reset the password thinking I mistyped with the same effect.

I finally tried to change my password to a password with only letters, I could login.

I narrowed it down, and it's the final single quote: ' that is causing the issue.


I also saw an issue with accentuated characters in names.
My first name is Gaëtan (e with two dots on top, in case it's not displayed correctly in this email too)
and is displayed as GaÃ«tan. 

===
Then a follow-up:
when updating my first name from the "Account settings" page, the accentuated characters are now displayed correctly.

Comment 1 Christopher Guindon

2017-06-05 14:43:57 EDT

(In reply to Denis Roy from comment #0)
> From the webmaster inbox:
> 
> Dear webmasters,
> 
> I tried to create an account with the email address '(snip)' but couldn't
> login after validating the account.
> I tried to reset the password thinking I mistyped with the same effect.
> 
> I finally tried to change my password to a password with only letters, I
> could login.
> 
> I narrowed it down, and it's the final single quote: ' that is causing the
> issue.
> 
> 
> I also saw an issue with accentuated characters in names.
> My first name is Gaëtan (e with two dots on top, in case it's not displayed
> correctly in this email too)
> and is displayed as GaÃ«tan. 
> 
> ===
> Then a follow-up:
> when updating my first name from the "Account settings" page, the
> accentuated characters are now displayed correctly.

I don't believe this is an issue anymore since we moved to accounts.eclipse.org/.