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Bug 507809

Summary:	Is twitter on "Oops" page a good thing?
Product:	Community	Reporter:	David Williams <david_williams>
Component:	Website	Assignee:	phoenix.ui <phoenix.ui-inbox>
Status:	RESOLVED WONTFIX	QA Contact:
Severity:	minor
Priority:	P3	CC:	denis.roy
Version:	unspecified
Target Milestone:	---
Hardware:	PC
OS:	Linux
Whiteboard:

Description David Williams

2016-11-19 12:18:38 EST

Several times over past week I've gotten an "Opps, something is completely wrong" page (such as when Hudson or the Eclipse Wiki is temporarily unreachable). 

In my cases, they "came back" apparently on their own, before I could even open a bug. So, that's good. :) 

But, I have noticed that a live Eclipse twitter feed has been added to that page. 

I personally do not like it. 
A. it is distracting, and 
B. (at first) I wonder if it is telling me something about the outage, and 
C. occasionally there is something there that looks like an "advertisement" which I would prefer not to have thrown in my face during a "web outage". 

Perhaps others think it is "cool", but I'd think better to have a link to it, so people could choose to browse twitter "while they wait" but if someone did not want to see it they would not have to. 

As I say, a "minor" issue so if others really like it that's fine feel free to close this bug as "won't fix" since it is working as intended. Just wanted to register one opinion.

Comment 1 Denis Roy

2016-11-21 10:52:37 EST

The "Oops" page is served from a separate server when our load balancer cannot contact any of the primary servers.

It really shouldn't happen often but it seems lately it comes up frequently for Wiki/Hudson, which are on the same set of servers.

The reason for the Twitter feed is that it's the same Oops page served if www.eclipse.org is down, so it allows us to reach our audience and deliver a message.

Ultimately, we're working on improving service from Hudson and Wiki to reduce the frequency of this page, so I'll close this particular issue as WONTFIX. If there's a strong opinion about this, please feel free to reopen.