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Bug 493329

Summary:	Unable to log in to gerrit after email change
Product:	Community	Reporter:	Michael Rudolf <mru>
Component:	Gerrit	Assignee:	Eclipse Webmaster <webmaster>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	P3	CC:	denis.roy
Version:	unspecified
Target Milestone:	---
Hardware:	PC
OS:	Windows 7
See Also:	https://bugs.eclipse.org/bugs/show_bug.cgi?id=516832
Whiteboard:

Description Michael Rudolf

2016-05-10 08:46:16 EDT

After changing my email address I cannot sign in anymore.
Getting the "Cannot assign user name <...> to account <...>; name already in use.

Comment 1 Denis Roy

2016-05-10 09:43:15 EDT

I've flushed the caches... Let me know is that works.

Matt, if it does, I think I'll hack a flush-caches into LCC.

Comment 2 Michael Rudolf

2016-05-10 09:44:42 EDT

Didn't help, still getting the same error

Comment 3 Eclipse Webmaster

2016-05-10 10:51:47 EDT

I think the issue here is that you had a Gerrit account with a completely different email address which wasn't found when the update tool ran, so it did nothing, then when you tried to login the account creation process threw the 'already in use error' as the external id token was in fact used.

I've manually synced things and flushed the caches so you should be all set.

-M.

Comment 4 Michael Rudolf

2016-05-11 02:26:21 EDT

No luck yet, still getting the same error message.

Comment 5 Eclipse Webmaster

2016-05-19 10:36:56 EDT

Is this still a problem?

-M.

Comment 6 Michael Rudolf

2016-05-19 10:53:52 EDT

Yes, I'm still not able to log in, same error message:
Cannot assign user name <...> to account <...> name already in use.

Comment 7 Eclipse Webmaster

2016-05-24 15:39:36 EDT

Hmmm, well I've force updated more of your record to try and bring things into line.

-M.

Comment 8 Michael Rudolf

2016-05-25 07:13:45 EDT

Thanks, it seems to work now