Some Eclipse Foundation services are deprecated, or will be soon. Please ensure you've read this important communication.

Bug 470507

Summary: Cannot maintain my product after e-mail change
Product: Community Reporter: Abel Hegedus <abel.hegedus>
Component: MarketplaceAssignee: Marketplace Inbox <marketplace-inbox>
Status: RESOLVED FIXED QA Contact:
Severity: normal    
Priority: P3 CC: chris.guindon, eric.poirier
Version: unspecified   
Target Milestone: ---   
Hardware: PC   
OS: Windows NT   
Whiteboard:

Description Abel Hegedus CLA 2015-06-18 11:49:26 EDT
I have a product on the Marketplace: https://marketplace.eclipse.org/content/ecore-documentation-generator which I can no longer administer. This is probably due to an e-mail address change in the past (from hegedusa@... to abel.hegedus@... ).

Can you help me in regaining access?
Comment 1 Eric Poirier CLA 2015-06-19 09:01:38 EDT
(In reply to Abel Hegedus from comment #0)
> I have a product on the Marketplace:
> https://marketplace.eclipse.org/content/ecore-documentation-generator which
> I can no longer administer. This is probably due to an e-mail address change
> in the past (from hegedusa@... to abel.hegedus@... ).
> 
> Can you help me in regaining access?

Hi Abel,

I changed the ownership of your product to your new email.

Let me know if you need anything else.
Comment 2 Abel Hegedus CLA 2015-06-19 09:59:05 EDT
Thanks, it works!
Comment 3 Christopher Guindon CLA 2015-06-22 10:46:36 EDT
Abel, when did you change your e-mail? I am trying to understand why this change was not done automatically on marketplace.
Comment 4 Abel Hegedus CLA 2015-06-22 11:20:00 EDT
I think the change was somewhere around 29th May 2014. I e-mailed webmaster about it on 6th May 2014, as Bugzilla was not showing the e-mail correctly and I could not login to Gerrit. Those issues were promptly fixed by Matt Ward but I did not try to edit the Marketplace entry since then, so I don't know if the issue existed then. I suppose that it did.

Original message from Matt:
"This is caused by a disconnect between our 'master' database and the email update form.  I've fixed your record in our main db and the change should take effect in a few hours."
Comment 5 Christopher Guindon CLA 2015-06-22 11:21:47 EDT
(In reply to Abel Hegedus from comment #4)
> I think the change was somewhere around 29th May 2014. I e-mailed webmaster
> about it on 6th May 2014, as Bugzilla was not showing the e-mail correctly
> and I could not login to Gerrit. Those issues were promptly fixed by Matt
> Ward but I did not try to edit the Marketplace entry since then, so I don't
> know if the issue existed then. I suppose that it did.
> 
> Original message from Matt:
> "This is caused by a disconnect between our 'master' database and the email
> update form.  I've fixed your record in our main db and the change should
> take effect in a few hours."

Sounds good, we made a fix in 2015 that will automatically update a the listing owner when the owner changes is e-mail.

Please re-open this bug again in the future if you change your e-mail again but can't edit your listing.