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Bug 464306

Summary: Unable to log into Gerrit
Product: Community Reporter: Alexander Nyßen <nyssen>
Component: GerritAssignee: Eclipse Webmaster <webmaster>
Status: RESOLVED FIXED QA Contact:
Severity: normal    
Priority: P3    
Version: unspecified   
Target Milestone: ---   
Hardware: All   
OS: All   
Whiteboard:

Description Alexander Nyßen CLA 2015-04-09 10:45:48 EDT 
I tried to log into Gerrit (for the first time) but failed:

- Using my committer login "anyssen", Gerrit responds with "Invalid username or password."
- Using my committer e-mail "alexander.nyssen@itemis.de", Gerrit responds with "Cannot assign user name "anyssen" to account 26953; name already in use."
Comment 1 Eclipse Webmaster CLA 2015-04-09 11:26:03 EDT 
It looks like you updated your email address to be simply lastname@itemis , which is causing Gerrit issues when logging in with your old address(which is what your account has on file).  I've updated the email address on file for you so you should be able to login using the new address.

-M.
Comment 2 Alexander Nyßen CLA 2015-04-10 06:10:38 EDT 
Can we change that back to alexander.nyssen@itemis.de? I have always committed using this email-address so far. I changed this e-mail because I was not able to post to the committer mailing list after we have changed our infrastructure.
Comment 3 Alexander Nyßen CLA 2015-04-10 06:13:41 EDT 
I changed my committer mail to be alexander.nyssen@itemis.de via the MyInfo page (and confirmed the change).
Comment 4 Eclipse Webmaster CLA 2015-04-10 09:13:03 EDT 
I've made sure your file is up to date.

-M.
Comment 5 Alexander Nyßen CLA 2015-04-10 09:14:48 EDT 
My Gerrit profile still lists nyssen@itemis.de, while I have changed my committer mail back to alexander.nyssen@itemis.de (which is the one I use for pushes).
Comment 6 Eclipse Webmaster CLA 2015-04-10 09:29:04 EDT 
The database lists the correct email address, so I've flushed the caches to see if that's will help.

-M.