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Bug 450168

Summary:	Unable to login to HIPP Hudson
Product:	Community	Reporter:	Markus Knauer <mknauer>
Component:	CI-Jenkins	Assignee:	CI Admin Inbox <ci.admin-inbox>
Status:	RESOLVED FIXED	QA Contact:
Severity:	critical
Priority:	P3	CC:	denis.roy, ivan, webmaster
Version:	unspecified
Target Milestone:	---
Hardware:	PC
OS:	Linux
Whiteboard:

Description Markus Knauer

2014-11-05 10:30:05 EST

I'm unable to log into our Hudson HIPP instances, e.g.

  https://hudson.eclipse.org/packaging/
  https://hudson.eclipse.org/rap/

Neither committer ID, nor mail address are working; other committers were reporting the same to me. I'm always getting an error message like

  'Failed to login. Check your credentials and try again.'

A restart (of the EPP packaging HIPP) didn't help.

Other services (e.g. Gerrit) are working with the same combination of mail address and password.

Comment 1 Denis Roy

2014-11-05 11:06:39 EST

Strange... After the error message, if I hit "Cancel" then refresh the page, I am logged in.

Comment 2 Denis Roy

2014-11-05 11:07:36 EST

Bug 436264

Comment 3 Markus Knauer

2014-11-05 11:13:42 EST

Indeed, very strange.
I can only log in if I reload the page without pressing the 'cancel' button.

Comment 4 Denis Roy

2014-11-05 11:18:38 EST

Ok, I introduced a regression when I fixed something related to hipp yesterday.

I think when I fixed Bug 436264 I added a kludge which bit me in the buttox just now.  That was resolved as well.

You may need to completely log out, reload the HIPP page and login should now work reliably.

Comment 5 Markus Knauer

2014-11-05 11:22:08 EST

Thanks, it works now!

Comment 6 Denis Roy

2014-11-05 11:27:53 EST

Tracking these Infra issues (and noting the resolution) in Bugzilla helps tremendously.