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Bug 439892

Summary:	My IP address has been blocked but no email received
Product:	Community	Reporter:	Greg Watson <g.watson>
Component:	Servers	Assignee:	Eclipse Webmaster <webmaster>
Status:	RESOLVED FIXED	QA Contact:
Severity:	major
Priority:	P3	CC:	denis.roy
Version:	unspecified
Target Milestone:	---
Hardware:	PC
OS:	Mac OS X
Whiteboard:

Description Greg Watson

2014-07-18 09:06:03 EDT

My IP address appears to have been blocked from accessing build.eclipse.org however I have not received any email so there is no way for me to clear this issue.

Comment 1 Denis Roy

2014-07-18 09:15:28 EDT

Can you email me your IP Address? (webmaster@eclipse.org)

Thanks

Comment 2 Denis Roy

2014-07-18 09:28:16 EDT

I've cleared the block.  Looks like the mail server on build.eclipse.org had died. I've restarted it; I'm betting you'll get the email notification shortly.  Just ignore it  :)

Comment 3 Greg Watson

2014-07-18 09:40:32 EDT

Yes, I got the email eventually. It's working now.

I would be great if there was some way to clear this block from the portal, or even manage a list of allowed IP addresses ourselves. That way we wouldn't be reliant on email servers or webmaster being available (this seems to happen on weekends/holidays a lot).

Comment 4 Denis Roy

2014-07-18 09:42:15 EDT

That would likely be what is being requested in bug 394303.

Comment 5 Greg Watson

2014-07-18 21:11:26 EDT

I just tried connecting again and was blocked yet again. This time I received the email, replied to it, and received a reply that it had been processed. I'm still unable to connect.

Comment 6 Greg Watson

2015-06-10 22:14:12 EDT

Has been resolved.