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Bug 429047

Summary: [Combo] Items are not refreshed properly Firefox 27
Product: [RT] RAP Reporter: Cristina Petra <petracristina>
Component: RWTAssignee: Project Inbox <rap-inbox>
Status: RESOLVED WORKSFORME QA Contact:
Severity: normal    
Priority: P3 CC: ivan, mknauer, petracristina, stefan.schmidt, tbuschto
Version: 1.5   
Target Milestone: ---   
Hardware: PC   
OS: Windows 7   
Whiteboard:
Attachments:
Description Flags
Demo Controls - combo issue none

Description Cristina Petra CLA 2014-02-25 10:29:45 EST
Created attachment 240298 [details]
Demo Controls - combo issue

Add more items in a Combo. 
Open the Combo popup, scroll over it - the items are not refreshed properly, they sometimes also disappear.

We get the problem in Firefox 27.
We don't get the same effect for FF 25. In Chrome, IE it seems to work OK.

We still use RAP 1.5 - but I am not sure this is relevant, as I could reproduce the problem with the RAP demo:
http://rap.eclipsesource.com/demo/release/controlsdemo/controls#Combo
Comment 1 Ivan Furnadjiev CLA 2014-02-25 10:40:36 EST
I can't reproduce it with Firefox 27.0.1. Could you try it with Firefox 27.0.1 (this is the latest version).
Comment 2 Cristina Petra CLA 2014-02-25 11:28:13 EST
(In reply to Ivan Furnadjiev from comment #1)
> I can't reproduce it with Firefox 27.0.1. Could you try it with Firefox
> 27.0.1 (this is the latest version).

I used 27.0.1 in my tests.

I also cannot reproduce it each time.
It seems to me like it is easier to reproduce the problem in the demo page with a clean Firefox (no other tabs opened) - maybe I am wrong.
Comment 3 Markus Knauer CLA 2014-02-25 12:04:21 EST
I can confirm this: We saw this behaviour with Firefox 27.0.1 (on Windows 7 / 64-bit) and RAP 2.3.0M1. It couldn't be reproduced with IE or Chrome. 

A valid conclusion from this is that it is not a regression in RAP, but a rendering error in FF 27. I still think we should get a better understanding of the problem instead of closing this bug as NOT_ECLIPSE.

For some time we thought it may be related to the hardware or to device drivers because this error seemed to happen only on some notebooks with some older NVIDIA chip sets. Note that this is just a observation in our environment, the experience of others may vary.
Comment 4 Tim Buschtoens CLA 2014-02-26 06:14:26 EST
It would be interesting to know what exact GPU and driver versions both reporters have, if a driver update helps, if the issue still exists with FireFox 28 (beta)...
Comment 5 Cristina Petra CLA 2014-02-26 07:38:42 EST
(In reply to Tim Buschtoens from comment #4)
> It would be interesting to know what exact GPU and driver versions both
> reporters have, if a driver update helps, if the issue still exists with
> FireFox 28 (beta)...

I have ATI Radeon HD 4300/4500 Series as a Display adapter, Driver version 8.56.1.16. With this I could reproduce the problem also on FF28.

I updated the driver to 8.850.0.0.
With the updated driver I couldn't reproduce the combo problem. The items are refreshed properly, only the scrollbar sometimes goes black shortly after the scroll operation - this is not disturbing although.
Comment 6 Ivan Furnadjiev CLA 2014-02-26 08:02:59 EST
Does switching off Hardware acceleration in Firefox ( Options -> Advanced -> General -> Use hardware acceleration when available) make any difference?
Comment 7 Markus Knauer CLA 2014-02-26 08:30:00 EST
In all cases where we've seen the issue, the users where using an NVIDIA card NVS 2100M with a driver in version 8.16.11.8822 or 8.16.11.8875, but that list isn't necessarily complete. All known users where using Toshiba notebooks mostly with dedicated drivers from the Toshiba website. 

I know that at least one user tried to update to a newer driver from the NVIDIA site, but as far as I know he is still seeing the issue. I can try to confirm this with the next days (and I'll try to get some information about the hardware acceleration setting in FF - I wasn't aware of this yet).
Comment 8 Ivan Furnadjiev CLA 2014-04-08 05:14:38 EDT
We completely re-implemented the Combo with change https://git.eclipse.org/r/24466. I will close this bug as WORKSFORME. Please test the next nightly build or upcoming 2.3M3 and reopen the bug if the issue persists.