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Bug 424938

Summary: New forum for Chinese users
Product: Community Reporter: Paul Verest <paul.verest>
Component: Forums and NewsgroupsAssignee: Forums and Newsgroups inbox <forums-inbox>
Status: RESOLVED FIXED QA Contact:
Severity: normal    
Priority: P3 CC: contact, denis.roy, eclipse-bugs, webmaster
Version: unspecified   
Target Milestone: ---   
Hardware: PC   
OS: Windows 7   
Whiteboard:

Description Paul Verest CLA 2014-01-06 10:09:18 EST
http://www.eclipse.org/forums/

Just like there is forum for Polish users https://bugs.eclipse.org/bugs/show_bug.cgi?id=298171 ,
where conversations go in native language,
please consider creating new forum for Chinese users.
I can step in to promote and moderate the group.

China is within TOP 5 Eclipse users 
http://marketplace.eclipse.org/metrics/successful_installs/last30days_bycountry
but most Chinese has some "fear" on communicating in English.
Comment 1 Denis Roy CLA 2014-01-06 13:26:35 EST
+1

We have a Polish Users forum[1] so this makes sense.

Would you be willing to moderate the Chinese forum, since it would be difficult for us to determine if messages are appropriate?

[1] http://www.eclipse.org/forums/index.php/i/3/
Comment 2 Benjamin Cabé CLA 2014-01-06 16:10:54 EST
(In reply to Denis Roy from comment #1)

> [1] http://www.eclipse.org/forums/index.php/i/3/

FYI Denis I get a 404 on that URL.
Comment 3 Denis Roy CLA 2014-01-06 16:58:15 EST
Sorry, we had a new web node that wasn't in sync.  It works now.
Comment 4 Paul Verest CLA 2014-01-07 07:35:00 EST
Yes, I will be moderating, promoting and keeping it clean.
I expect I get find some notes about what tools moderator gets on Eclipse Forum.

Could you tell me where physically forum server is? Is content on CDN?
Comment 5 Denis Roy CLA 2014-01-07 08:21:51 EST
> Could you tell me where physically forum server is? Is content on CDN?

All the Eclipse Foundation's servers are physically located in Canada.

We'll get a Chinese Users forum created today.  Thanks for helping support the Eclipse community in China!
Comment 6 Paul Verest CLA 2014-01-07 08:51:08 EST
Welcome.

I know that in some cities like Wuhan eclipse.org is very slow.
Is it technically possible to have mirror or the forum is not scalable?
That is question for future.
Comment 7 Denis Roy CLA 2014-01-08 15:07:25 EST
> I know that in some cities like Wuhan eclipse.org is very slow.

There's the inherent lag of transmitting data from Canada to China, excluding any bandwidth management/throttling applicable to any links. Physical proximity would be the only fix.

> Is it technically possible to have mirror or the forum is not scalable?

It's technically possible but would require that we host servers outside of Canada which, at the moment, is not planned.


Anyway, the forum was created, and you've been added as the moderator:
http://www.eclipse.org/forums/index.php/f/274/

The forum is listed under the (perhaps incorrect) group "General (non-technical)"
http://www.eclipse.org/forums/index.php/i/3/
Comment 8 Denis Roy CLA 2014-01-08 15:25:25 EST
Closing as fixed; please reopen if I've missed anything.
Comment 9 Paul Verest CLA 2014-01-09 07:34:23 EST
Hi Denis

Here we go.

Could you please add 中文交流 (communication in Chinese) to the forum description that would be visible from http://www.eclipse.org/forums/index.php/i/3/ 

Also how to pin the first message to the top?
Comment 10 Eric Rizzo CLA 2014-01-09 09:04:53 EST
(In reply to Paul Verest from comment #9)
> Hi Denis
> 
> Here we go.
> 
> Could you please add 中文交流 (communication in Chinese) to the forum
> description that would be visible from
> http://www.eclipse.org/forums/index.php/i/3/ 

I think the forum descriptions are usually based on project metadata from the portal, but since there is no project associated with this one I went ahead and edited the description directly in FUDForum's admin console.

> 
> Also how to pin the first message to the top?

If you edit the first message in the thread there are options to make it "sticky" and pin it to the top. The "sticky" option is near the top of the form, next to the label "Moderator Options: Topic Type." Then near the bottom of the edit form there is a checkbox for "Make the topic always appear at the top of the topic listing." I'd recommend also marking the topic as locked to keep others from posting replies.
Comment 11 Paul Verest CLA 2014-01-13 09:10:22 EST
Got first question.

Can forum be set in post-moderate mode?

My Eclipse account email is my private email that I check at home in the evening,
that means that users asking questions during the day will need to wait 'til next day to see some answers.
Comment 12 Denis Roy CLA 2014-01-13 14:00:08 EST
> Can forum be set in post-moderate mode?

I don't see any options for that.  Perhaps there are other Chinese users you'd like to nominate as moderators?  I'd be happy to add them.
Comment 13 Paul Verest CLA 2014-01-13 23:28:50 EST
(In reply to Denis Roy from comment #12)
> > Can forum be set in post-moderate mode?
> 
> I don't see any options for that.  Perhaps there are other Chinese users
> you'd like to nominate as moderators?  I'd be happy to add them.

me to :) However there is nobody right now. Just because nobody has asked before to set up the forum. But I am glad that Eclipse [webmaster] has agreed to see some Chinese character inside forum and day by day Chinese users will see that Eclipse is not so far away, and because it is the same account, hopefully they will raise bugs in Eclipse project. That is being more proactive.
Comment 14 Paul Verest CLA 2014-12-08 01:42:12 EST
10 months have passed. There were a few post, but the forum https://www.eclipse.org/forums/index.php/f/274/
has note become of any good thing.

I want to step down as moderator, it takes me about a minutes to open moderator or forum pages (https://bugs.eclipse.org/bugs/show_bug.cgi?id=437568). The same reason is maybe the cause why the forum is not used. (Or used by those not inside China mainland)

As forum without moderator can't exist in Eclipse,
so please freeze or remove the forum.
Comment 15 Denis Roy CLA 2014-12-08 11:10:09 EST
I'm sorry it didn't work out.  Can you post a final message, and we'll freeze the forum.
Comment 16 Paul Verest CLA 2014-12-09 10:29:54 EST
The message is posted. 
https://www.eclipse.org/forums/index.php/m/1504803/#msg_1504803

Please freeze.
Comment 17 Eric Rizzo CLA 2014-12-09 11:08:32 EST
I locked the forum and moved it to the Archived category.
By the way, Paul: not every forum needs to have a moderator; in fact most do not. We could opt to leave the forum open with no moderation, to see if activity ever increases. It's up to you.
Comment 18 Paul Verest CLA 2014-12-10 02:25:46 EST
(In reply to Eric Rizzo from comment #17)
> I locked the forum and moved it to the Archived category.
> By the way, Paul: not every forum needs to have a moderator; in fact most do
> not. We could opt to leave the forum open with no moderation, to see if
> activity ever increases. It's up to you.

Actually it is up to you as webmaster.

I just got forum message with Hi in subject and no content a few days ago,
but I spent about 3-5 minutes from the moment I got email in my mail box
to the time I discovered what a nonsense I deal with.

If there mail would contain the message to be moderated,
and I could moderate by replying to the email,
it would be much more convenient.
Comment 19 Denis Roy CLA 2014-12-10 16:10:41 EST
> By the way, Paul: not every forum needs to have a moderator; 

Would be hard for us to know if it's spam though...