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Bug 394777

Summary: Installing JBoss Tools 4.0 from Eclipse Marketplace
Product: Community Reporter: ashleigh dobbs <ashleigh.dobbs>
Component: MarketplaceAssignee: Marketplace Inbox <marketplace-inbox>
Status: RESOLVED WORKSFORME QA Contact:
Severity: normal    
Priority: P3 CC: ashleigh.dobbs, chris.guindon, manderse, mistria, nboldt, pascal.rapicault
Version: unspecified   
Target Milestone: ---   
Hardware: PC   
OS: Windows XP   
Whiteboard: stalebug
Attachments:
Description Flags
Screenshot of error
none
Log
none
Accessing market place
none
Proxy Settings none

Description ashleigh dobbs CLA 2012-11-21 08:52:23 EST
Created attachment 223806 [details]
Screenshot of error

Installing JBoss Tools for Eclipse. 
There are two options to install these tools from the following URL - http://marketplace.eclipse.org/node/420896

1) A drag and drop option from the URL above
2) Through Eclipse market place using the Eclipse help menu 

When attempting to install the tools through both of the above options the error in the attached document is displayed. 

Any advise would be appreciated.
Comment 1 ashleigh dobbs CLA 2012-11-23 03:07:04 EST
Installing JBoss Tools for Eclipse. 
There are two options to install these tools from the following URL - http://marketplace.eclipse.org/node/420896

1) A drag and drop option from the URL above
2) Through Eclipse market place using the Eclipse help menu 

When attempting to install the tools through both of the above options the error in the attached document is displayed. 

Any advise would be appreciated.
Comment 2 Mickael Istria CLA 2012-11-26 02:10:10 EST
Hi Ashleigh,
Can you please provide some details about your environment?
* What version of Windows ?
* What version of Java ?
* What version of Eclipse ?
* Did you have some other stuff installed in your Eclipse ?
* Also, do you think you could attach the log (in workspace/.metadata/.log) to this issue just after error happened ?
Comment 3 ashleigh dobbs CLA 2012-11-26 02:50:40 EST
* What version of Windows ?
Windows XP

* What version of Java ?
Java 1.6

* What version of Eclipse ?
Eclipse IDE for Java EE Developers (Juno) 

* Did you have some other stuff installed in your Eclipse ?
There are no more additional items installed into Eclipse 

* Also, do you think you could attach the log (in workspace/.metadata/.log) to this issue just after error happened ?
Log attatched
Comment 4 ashleigh dobbs CLA 2012-11-26 02:51:31 EST
Created attachment 223939 [details]
Log
Comment 5 Mickael Istria CLA 2012-11-26 02:56:37 EST
In your log, I can read a lot of: "org.eclipse.ecf.filetransfer.IncomingFileTransferException: Proxy Authentication Required". Do you think a misconfigured Proxy configuration could the cause of this issue?

Also can read that JBoss Tools (at least some pieces) are actually installed into your IDE since there is a related stacktrace which shows org.jboss.tools.* in trace.

When do you see the error message exactly? After computing dependencies? While installing? After installing...?
Comment 6 ashleigh dobbs CLA 2012-11-26 04:55:29 EST
I believe it could be a misconfigured Proxy configuration but I have no idea how to resolve this issue. Do the proxy setting in Eclipse need to be the same as the proxy settings set on the network? 
The error message appears as I go to install the tools.
And I could agree that some pieces are installed but it is clear when I attempt to add a new server that the whole of JBoss Tools is not installed.
Comment 7 Mickael Istria CLA 2012-11-26 05:07:33 EST
Were you able to successfully install some other stuff from marketplace? Can you please give a try to EGit or m2e-wtp to see whether they install correctly?
Comment 8 ashleigh dobbs CLA 2012-11-26 05:42:28 EST
Created attachment 223943 [details]
Accessing market place
Comment 9 ashleigh dobbs CLA 2012-11-26 05:44:21 EST
I have attached a screen shot of the error when I access market place through eclipse.
Comment 10 Max Rydahl Andersen CLA 2012-11-26 05:45:36 EST
ashleigh, 

http://stackoverflow.com/questions/5857499/how-do-i-have-to-configure-the-proxy-settings-so-eclipse-can-download-new-plugin
indicates a possible cause.

Any chance you got proxies configured and have the SOCKS filled out ? clear that field and see if that helps.

More details in above forum.
Comment 11 Max Rydahl Andersen CLA 2012-11-26 05:47:48 EST
btw. ashleigh, your log says its access https://devstudio.jboss.com which is not where JBoss Tools is hosted.

Any chance you tried to install JBoss Developer Studio first ? In any case the problem is most likely a bad proxy setup as mentioned above.
Comment 12 ashleigh dobbs CLA 2012-11-26 05:49:23 EST
i have not filled in the proxy setting, see screenshot attached.
Comment 13 ashleigh dobbs CLA 2012-11-26 05:50:00 EST
Created attachment 223944 [details]
Proxy Settings
Comment 14 ashleigh dobbs CLA 2012-11-26 05:51:35 EST
(In reply to comment #11)
> btw. ashleigh, your log says its access https://devstudio.jboss.com which is
> not where JBoss Tools is hosted.

Any chance you tried to install JBoss
> Developer Studio first ? In any case the problem is most likely a bad proxy
> setup as mentioned above.

I did install JBoss Developer Studio first and standalone version of Eclipse and Jboss to see which was the best option. Do you advise me to uninstall Developer Studio?
Comment 15 Nick Boldt CLA 2012-12-30 13:34:28 EST
If you have JBoss Developer Studio installed, then you don't need to install JBoss Tools on top. They are about 95% identical content - JBT has a few extras that aren't ready for inclusion in JBDS, and JBDS includes some extra "product branding" stuff that isn't in JBT.

If you're still having proxy problems, you can always install from a zip or installer jar you've previously downloaded, which avoids the proxy problem (as I'm sureyour browser is properly configured to use the proxy, where Eclipse might not be).

JBT: http://www.jboss.org/tools/download/stable/4_0 -> http://sourceforge.net/projects/jboss/files/JBossTools/JBossTools4.0.x/jbosstools-4.0.0.Final.aggregate-Update-2012-12-06_13-22-08-B136.zip

JBDS: https://devstudio.jboss.com/earlyaccess/ --> https://devstudio.jboss.com/earlyaccess/builds/stable/6.0.0.GA/jbdevstudio-product-universal-6.0.0.GA-v20121206-1855-B186.jar
Comment 16 Eclipse Genie CLA 2014-12-28 18:10:40 EST
This bug hasn't had any activity in quite some time. Maybe the problem got resolved, was a duplicate of something else, or became less pressing for some reason - or maybe it's still relevant but just hasn't been looked at yet.

If you have further information on the current state of the bug, please add it. The information can be, for example, that the problem still occurs, that you still want the feature, that more information is needed, or that the bug is (for whatever reason) no longer relevant.

--
The automated Eclipse Genie.
Comment 17 Eclipse Genie CLA 2016-12-18 17:04:14 EST
This bug hasn't had any activity in quite some time. Maybe the problem got resolved, was a duplicate of something else, or became less pressing for some reason - or maybe it's still relevant but just hasn't been looked at yet.

If you have further information on the current state of the bug, please add it. The information can be, for example, that the problem still occurs, that you still want the feature, that more information is needed, or that the bug is (for whatever reason) no longer relevant.

--
The automated Eclipse Genie.
Comment 18 Christopher Guindon CLA 2017-01-05 16:28:32 EST
Closing this bug.