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Bug 370417

Summary:	Password not updating on IPZilla
Product:	Community	Reporter:	Chris Frost <eclipse>
Component:	IPZilla	Assignee:	Eclipse Foundation IPZilla inbox <foundation.ipzilla-inbox>
Status:	CLOSED FIXED	QA Contact:
Severity:	major
Priority:	P3	CC:	janet.campbell, sharon.corbett
Version:	unspecified
Target Milestone:	---
Hardware:	PC
OS:	Mac OS X - Carbon (unsup.)
Whiteboard:

Description Chris Frost

2012-02-02 05:32:14 EST

Hi,

I recently changed my password using the portal, this worked fine and also updated Bugzilla which I can log in to but I can't log in to IPZilla with either my old or new password??? I have tried changing my password on the portal again, same thing, I can't get in to IPZilla but the portal and Bugzilla are fine, I have logged out and back in to those with no problems. I have also tried wiping my browser cache/cookies, doesn't help.

Chris.

Comment 1 Chris Frost

2012-02-03 09:42:10 EST

This is now blocking project work as I need to raise new CQs.

Comment 2 Denis Roy

2012-02-03 09:47:56 EST

Have you tried logging into the site login?

https://dev.eclipse.org/site_login/

This re-generates the password hash used by IPZilla.

Comment 3 Chris Frost

2012-02-03 09:55:02 EST

Hi,

Yes I've done that a couple of times and tried changing my password again in the portal.

Chris.

Comment 4 Denis Roy

2012-02-03 09:56:39 EST

I see your password hash in IPZilla has just changed... Are you still unable to login?  You're using your email address to log into IPZilla, correct?

Comment 5 Chris Frost

2012-02-03 10:07:43 EST

Yup, I'm using my full committer email address and the same password as for the site login.

Comment 6 Chris Frost

2012-02-03 10:55:39 EST

Hi,

It seems to be working now, I changed my password after using the site login, then logged in and out of bugzilla about 4 times, each time I waited about 10 minutes and tried logging in to IPZilla. Just got in. 

Thanks for the help.

Comment 7 Denis Roy

2012-02-03 11:01:13 EST

Very unusual.. When you say you've changed your password using the _portal_ .. can you elaborate?  I thought I had changed that to refer to the site login...

Comment 8 Chris Frost

2012-02-03 11:18:04 EST

I changed it at "https://dev.eclipse.org/site_login/#"