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Bug 357830

Summary: Crash in libswt-pi-gtk-3659.so
Product: [Eclipse Project] Platform Reporter: Troy Bishop <tjbishop>
Component: SWTAssignee: Platform-SWT-Inbox <platform-swt-inbox>
Status: CLOSED WORKSFORME QA Contact:
Severity: normal    
Priority: P3 CC: arunkumar.thondapu, eclipse.felipe, ericwill, melickm, remy.suen
Version: 3.6.2   
Target Milestone: ---   
Hardware: PC   
OS: Linux   
Whiteboard:
Attachments:
Description Flags
the javacore produced none

Description Troy Bishop CLA 2011-09-15 11:41:04 EDT 
Build Identifier: Eclipse 3.6.2

Within a product that consumes Eclipse 3.6.2 we provide the ability for our
clients to submit any crashes that occur back to us.  One such crash is the
following (using the IBM JVM):

0SECTION       TITLE subcomponent dump routine
NULL           ===============================
1TISIGINFO     Dump Event "gpf" (00002000) received 
...
1XHEXCPMODULE  Module: /home/seanpk/.eclipse/ibm.software.delivery.platform_8.0.0_605117608/configuration/org.eclipse.osgi/bundles/1776/1/.cp/libswt-pi-gtk-3659.so
1XHEXCPMODULE  Module_base_address: 70124000
1XHEXCPMODULE  Symbol: Java_org_eclipse_swt_internal_gtk_OS__1gtk_1style_1get_1base
1XHEXCPMODULE  Symbol_address: 70168309
...
3XMTHREADINFO3           Java callstack:
4XESTACKTRACE                at org/eclipse/swt/internal/gtk/OS._gtk_style_get_base(Native Method)
4XESTACKTRACE                at org/eclipse/swt/internal/gtk/OS.gtk_style_get_base(Bytecode PC:10(Compiled Code))
4XESTACKTRACE                at org/eclipse/swt/widgets/Control.getBaseColor(Bytecode PC:23(Compiled Code))
4XESTACKTRACE                at org/eclipse/swt/widgets/Tree.getBackgroundColor(Bytecode PC:1(Compiled Code))
4XESTACKTRACE                at org/eclipse/swt/widgets/Control.getBackground(Bytecode PC:20(Compiled Code))
4XESTACKTRACE                at org/eclipse/swt/widgets/TreeItem._getBackground(Bytecode PC:31(Compiled Code))
4XESTACKTRACE                at org/eclipse/swt/widgets/TreeItem._getBackground(Bytecode PC:88(Compiled Code))
4XESTACKTRACE                at org/eclipse/swt/widgets/TreeItem.setBackground(Bytecode PC:21(Compiled Code))
...

Below is some environment information that we also capture:

	<virtualMachine info="JRE 1.6.0 IBM J9 2.4 Linux x86-32 jvmxi3260sr9-20110324_78506 (JIT enabled, AOT enabled)&#x0A;J9VM - 20110324_078506&#x0A;JIT  - r9_20101028_17488ifx3&#x0A;GC   - 20101027_AA" javaVersion="1.6.0" name="IBM J9 VM" provider="IBM Corporation" uptime="336.391" version="2.4">

<operatingSystem arch="x86" cpus="4" name="Linux" version="2.6.38-11-generic-pae"/>

<bundle id="org.eclipse.swt" location="reference:file:../Shared/plugins/org.eclipse.swt_3.6.3.v3659d.jar" state="resolved" version="3.6.3.v3659d"/>

<bundle id="org.eclipse.swt.gtk.linux.x86" location="reference:file:../Shared/plugins/org.eclipse.swt.gtk.linux.x86_3.6.3.v3659d.jar" state="resolved" version="3.6.3.v3659d"/>

Reproducible: Didn't try
Comment 1 Troy Bishop CLA 2011-09-15 11:42:09 EDT 
Created attachment 203421 [details]
the javacore produced
Comment 2 Felipe Heidrich CLA 2011-09-19 16:45:34 EDT 
You need more information to work on this bug.
can this be reproduced (by you or by your client) ?
Comment 3 Troy Bishop CLA 2011-09-19 16:56:31 EDT 
(In reply to comment #2)
> You need more information to work on this bug.
> can this be reproduced (by you or by your client) ?

No, I cannot replicate the problem.  The only information I have is what I've attached to this bugzilla report so if you're unable to correct the problem based on this content then please cancel the defect.  I opened it only to see if it could be corrected purely based on the contents of the attached javacore.
Comment 4 Troy Bishop CLA 2011-09-19 17:01:59 EDT 
(In reply to comment #3)
> (In reply to comment #2)
> > You need more information to work on this bug.
> > can this be reproduced (by you or by your client) ?
> 
> No, I cannot replicate the problem.  The only information I have is what I've
> attached to this bugzilla report so if you're unable to correct the problem
> based on this content then please cancel the defect.  I opened it only to see
> if it could be corrected purely based on the contents of the attached javacore.

just to add... this report came in from an anonymous source via our product feedback mechanism.  There is some additional information that is collected (i.e. mostly around the product environment - bundles installed, VM info, etc).  If there is something else that you think would be beneficial to collect (assuming it's a small amount of data) to help make these situations easier to resolve then please let me know.
Comment 5 Eric Williams CLA 2016-12-19 15:06:06 EST 
I can't reproduce this issue.