Some Eclipse Foundation services are deprecated, or will be soon. Please ensure you've read this important communication.

Bug 356998

Summary:	[Webapp] HTTP error 500 from OutOfMemoryError using help.eclipse.org - fix for Eclipse 3.8/4.2
Product:	[Eclipse Project] Platform	Reporter:	Chris Goldthorpe <cgold>
Component:	User Assistance	Assignee:	Chris Goldthorpe <cgold>
Status:	RESOLVED FIXED	QA Contact:
Severity:	major
Priority:	P3	CC:	cgold, daniel_megert, david_williams, gunnar, jesse.mcconnell, john.arthorne, krum.tsvetkov, mikhail.kalkov, mober.at+eclipse, Olivier_Thomann, remy.suen, simon_kaegi, thatnitind, tjwatson, webmaster
Version:	3.7
Target Milestone:	3.8 M2
Hardware:	All
OS:	All
Whiteboard:

Description Chris Goldthorpe

2011-09-07 15:35:21 EDT

This bug will track committing the fix for Bug #354297 to Eclipse 3.8/4.2.

+++ This bug was initially created as a clone of Bug #354297 +++

+++ This bug was initially created as a clone of Bug #346362 +++

We get reports of 500 errors on help.eclipse.org every so often.  In all cases it looks like an OOME event has hosed the helpcentre.

Based on suggestions from other bugs we've cranked up the memory limits on the help center but it still falls over every so often.

Here is the startup command:

/usr/bin/java -Xmx1024m -XX:MaxPermSize=256m -XX:+HeapDumpOnOutOfMemoryError -classpath /home/data/httpd/help.eclipse.org/indigo/eclipse/plugins/org.eclipse.help.base_3.6.0.v201106030909.jar org.eclipse.help.standalone.Infocenter -clean -command start -eclipsehome /home/data/httpd/help.eclipse.org/indigo/eclipse -nl en -locales en -plugincustomization /home/data/httpd/help.eclipse.org/indigo/eclipse/plugin_customization.ini

You can grab a compressed copy of the heapdump the last OOME event generated here: http://build.eclipse.org/heapdump.20110809.100805.31640.0011.phd.gz


-M.

Comment 1 Chris Goldthorpe

2011-09-07 15:50:19 EDT

Patch committed to master, fixed.