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Bug 356409

Summary: Cannot "REOPEN" bug from Mylyn user interface as of v3.6.0
Product: z_Archived Reporter: Kyle Gancarz <tommacco>
Component: MylynAssignee: Mylyn Inbox <mylyn-inbox>
Status: CLOSED DUPLICATE QA Contact:
Severity: normal    
Priority: P3 CC: eclipse
Version: unspecified   
Target Milestone: ---   
Hardware: PC   
OS: Windows 7   
Whiteboard:

Description Kyle Gancarz CLA 2011-08-31 16:54:36 EDT
Build Identifier: 20110615-0604

In the task details, where there are the options to change the status of the bug (new/assigned/closed/resolved/reopened/etc) it seems that there is no longer a UI option to "REOPEN" the bug, only "leave as verified fixed", "confirm", "resolve as->" and "duplicate of->". I can still reopen the bug via the bugzilla web interface, and using the same repository and credentials (administrator credentials) with an older version of Eclipse (Helios in this case) the option to reopen is still there.  It's not until I move to Indigo that the option disappears. I'd really like to have this UI option back without downgrading, and I guess I just don't see any reason for it to no longer be there.

I am using Eclipse Indigo 20110615-0604, mylyn bugzilla connector 3.6.0.v20110608-1400, and Bugzilla 4.0.2 stable (from tarball).

Reproducible: Always

Steps to Reproduce:
1.mark a bug as resolved verified
2.try to reopen the bug via mylyn plugin interface in eclipse
3.fail
Comment 1 Kyle Gancarz CLA 2011-08-31 16:56:59 EDT
everyone in my organization seems to have the same problem, it works in helios and earlier but not with indigo.
Comment 2 Steffen Pingel CLA 2011-09-01 04:12:34 EDT
Did your Bugzilla installation get migrated from a 3.6 (or earlier) version? Is so this might be the same as bug 354984.

It would be great if you could try the latest 3.6 snapshot release from http://download.eclipse.org/mylyn/snapshots/3.6 and let me know if that fixes the problem (you need to refresh each task for the changes to take effect).
Comment 3 Kyle Gancarz CLA 2011-09-01 07:51:54 EDT
The bugzilla installation followed the 3.4.3->3.6.2->4.0.2 upgrade path.  The link you gave me http://download.eclipse.org/mylyn/snapshots/3.6 is broken (404) I tried to follow it from http://wiki.eclipse.org/Mylyn/Repositories but the links to that and even 3.7 are coming back broken. I'm testing mylyn 3.6.1 now because I was able to reach that from the "Archives", will let you know soon.
Comment 4 Kyle Gancarz CLA 2011-09-01 08:06:03 EDT
mylyn 3.6.1 installed and confirmed this via about/installation details in eclipse. I manually refreshed one of the bugs I'm trying to make this work with and no such luck. If you can think of any way to fix the links or get a snapshot you believe is good to me for testing on my end (via email maybe?) it would be greatly appreciated.
Comment 5 Kyle Gancarz CLA 2011-09-01 08:14:20 EDT
Oh wow, early morning idiocy led me to forget that we live in a time of civilized software updates, didn't realize that was a link to an eclipse update site until I actually red the 404 details.

Anyway the latest 3.6 snapshot worked! Thank you, I'm marking this a duplicate of 354984 but obviously feel free to close it with whatever status you would like.

*** This bug has been marked as a duplicate of bug 354984 ***
Comment 6 Steffen Pingel CLA 2011-09-01 09:13:12 EDT
Thanks for verifying! Glad that it worked.

We are planning to improve handling of the composite sites since the 404 is indeed very confusing (bug 317911).
Comment 7 Kyle Gancarz CLA 2011-09-01 09:29:28 EDT
It should be noted that an upgrade to the 3.6 snapshot from the eclipse update site fails.  We managed to have success but only if first installing 3.6.1 from an archive file available at http://eclipse.org/mylyn/downloads/archive.php , then using the software site after this we were able to install the latest mylyn.

Error is along the lines of:

Your original request has been modified.
  "Mylyn Task List" is already installed, so an update will be performed instead.
  "Mylyn Task-Focused Interface" is already installed, so an update will be performed instead.
  "Mylyn WikiText" is already installed, so an update will be performed instead.
  "Mylyn Context Connector: Eclipse IDE" is already installed, so an update will be performed instead.
  "Mylyn Context Connector: Java Development" is already installed, so an update will be performed instead.
  "Mylyn Context Connector: Plug-in Development" is already installed, so an update will be performed instead.
  "Mylyn Context Connector: Team Support" is already installed, so an update will be performed instead.
  "Mylyn Tasks Connector: Bugzilla" is already installed, so an update will be performed instead.
Cannot complete the install because of a conflicting dependency.
  Software being installed: Mylyn Task-Focused Interface 3.6.2.I20110830-1653 (org.eclipse.mylyn.context_feature.feature.group 3.6.2.I20110830-1653)
  Software currently installed: Shared profile 1.0.0.1308124312425 (SharedProfile_epp.package.rcp 1.0.0.1308124312425)
  Only one of the following can be installed at once: 
    Mylyn Task-Focused Interface 3.6.2.I20110830-0715 (org.eclipse.mylyn.context_feature.feature.jar 3.6.2.I20110830-0715)
    Mylyn Task-Focused Interface 3.6.2.I20110830-1653 (org.eclipse.mylyn.context_feature.feature.jar 3.6.2.I20110830-1653)
    Mylyn Task-Focused Interface 3.6.2.I20110827-1936 (org.eclipse.mylyn.context_feature.feature.jar 3.6.2.I20110827-1936)
    Mylyn Task-Focused Interface 3.6.1.v20110728-0200 (org.eclipse.mylyn.context_feature.feature.jar 3.6.1.v20110728-0200)
    Mylyn Task-Focused Interface 3.6.2.I20110817-1905 (org.eclipse.mylyn.context_feature.feature.jar 3.6.2.I20110817-1905)
    Mylyn Task-Focused Interface 3.6.0.v20110608-1400 (org.eclipse.mylyn.context_feature.feature.jar 3.6.0.v20110608-1400)
  Cannot satisfy dependency:
    From: Shared profile 1.0.0.1308124312425 (SharedProfile_epp.package.rcp 1.0.0.1308124312425)
    To: org.eclipse.mylyn.context_feature.feature.jar [3.6.0.v20110608-1400]
  Cannot satisfy dependency:
    From: Mylyn Task-Focused Interface 3.6.2.I20110830-1653 (org.eclipse.mylyn.context_feature.feature.group 3.6.2.I20110830-1653)
    To: org.eclipse.mylyn.context_feature.feature.jar [3.6.2.I20110830-1653]