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Bug 351768

Summary:	Slow access to dev and wiki
Product:	Community	Reporter:	Miles Parker <milesparker>
Component:	Website	Assignee:	phoenix.ui <phoenix.ui-inbox>
Status:	VERIFIED WORKSFORME	QA Contact:
Severity:	minor
Priority:	P3
Version:	unspecified
Target Milestone:	---
Hardware:	All
OS:	All
Whiteboard:

Description Miles Parker

2011-07-11 18:32:13 EDT

I'm seeing balky access to dev and wiki, but especially mailman. Sometimes it take minutes for something to come up. I'm not sure that it isn't just a local network thing but I haven't had issues with other sites.

Comment 1 Denis Roy

2011-07-12 08:56:00 EDT

Miles, some time ago I installed some remote monitoring software on my home PC to monitor eclipse.org's network state.  The average time to load a the wiki home page html is 257 milliseconds, so I'm definitely not seeing what you're seeing.

If you can, please send me (webmaster@) either any of the following information:

a) your IP address, as reported by http://whatismyip.org

b) a TCP traceroute on port 80 to dev and/or wiki.  If you use windows, you'll have to download a utility for this.  On Linux, this is traceroute -T

c) The firefox "Firebug" net control panel, which shows the load time of the various bits which make up the pages you're having problems accessing.

Comment 2 Miles Parker

2011-07-12 13:10:41 EDT

Naturally, everything is working fine today. Let's leave this one open for a short while and if it comes back I'll send you traceroute, etc.. (I might be a special case, I'm out in the BC interior so I've got a long haul to get to various resources. For example, it is often more efficient for me to get eclipse.org downloads from US sites than from Canadian ones.)

Comment 3 Denis Roy

2011-08-12 16:13:00 EDT

Miles, we'll need more info from you if you see this again.  Packet dump, tcp traceroute, Firefox 'net' control panel ... anything.

Comment 4 Miles Parker

2011-08-12 16:14:27 EDT

It works fine now. Sorry to be a pest.

Comment 5 Denis Roy

2011-08-12 16:44:18 EDT

A pest you are not.  We just need info to help :)