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Bug 350643

Summary:	Cannot find Java - Crashes on startup
Product:	[Eclipse Project] Platform	Reporter:	Kenneth Ford <kenford>
Component:	IDE	Assignee:	Platform-UI-Inbox <Platform-UI-Inbox>
Status:	RESOLVED WORKSFORME	QA Contact:
Severity:	critical
Priority:	P3	CC:	remy.suen
Version:	4.0
Target Milestone:	---
Hardware:	PC
OS:	Windows 7
Whiteboard:

Description Kenneth Ford

2011-06-28 20:00:55 EDT

Build Identifier: Eclipse 3.7

I have downloaded eclipse 3.7 onto two different computers, one with Windows 7 Ultimate, one withb Windows 7 Home premium. When I click on the eclipse logo after unzipping the product files, it acts as if it cannot find the path to java.

The logic is indirect but I have built a strong case that there is something wrong with the download. Can anyone help me?

Reproducible: Always

Steps to Reproduce:
1.Download Eclipse 3.7 zip file.
2.Unzip.
3.Click on Eclipse logo.

Comment 1 Remy Suen

2011-06-29 07:19:02 EDT

Can you run Java from the Windows command prompt?

Comment 2 Remy Suen

2011-06-29 07:19:29 EDT

(In reply to comment #0)
> 1.Download Eclipse 3.7 zip file.

Also, what is the name of this file?

Comment 3 Remy Suen

2011-06-29 07:37:33 EDT

(In reply to comment #0)
> The logic is indirect but I have built a strong case that there is something
> wrong with the download.

Also, if you suspect that the download is the problem, you should perform a checksum verification of your download.

Comment 4 Kenneth Ford

2011-06-29 14:45:41 EDT

(In reply to comment #3)
> (In reply to comment #0)
> > The logic is indirect but I have built a strong case that there is something
> > wrong with the download.
> 
> Also, if you suspect that the download is the problem, you should perform a
> checksum verification of your download.

I have performed a checksum. The file is not corrupted. The two sums are the same. Also, as to running from Command line, my copy of Java is in C:\Program Files\Java\jdk1.6.0_25.

How do I code the command to run from the Command Prompt?

Comment 5 Remy Suen

2011-06-29 14:54:08 EDT

(In reply to comment #4)
> Also, as to running from Command line, my copy of Java is in C:\Program
> Files\Java\jdk1.6.0_25.

If you know where your Java is then just spec it in your eclipse.ini file.
http://wiki.eclipse.org/Eclipse.ini