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Bug 349746

Summary:	Some emails seem to be getting lost
Product:	Community	Reporter:	Ed Willink <ed>
Component:	MailingLists	Assignee:	Eclipse Webmaster <webmaster>
Status:	RESOLVED WORKSFORME	QA Contact:
Severity:	normal
Priority:	P3
Version:	unspecified
Target Milestone:	---
Hardware:	PC
OS:	Windows Vista
Whiteboard:

Description Ed Willink

2011-06-18 02:29:12 EDT

[? Bug 320891 again ?]

I am subscribed to mdt-ocl.dev at both my home address and work address and have noticed that occasionally a message arrives at my work address but not at my home address.

I just posted https://bugs.eclipse.org/bugs/show_bug.cgi?id=342294#c10 and https://bugs.eclipse.org/bugs/show_bug.cgi?id=342294#c11. Only c11 was delivered to my laptop which is configured to leave messages on the server; I pick them up for archive on my tower.

I therefore used squirrel mail at my ISP to view the pending deliveries. #c11 is pending. #c10 is not. Therefore the problem is not with my laptop or home infrastructure.

Either the ISP is SPAM filtering, or Eclipse is not sending.

Comment 1 Denis Roy

2011-06-20 10:21:45 EDT

According to the archives (http://dev.eclipse.org/mhonarc/lists/mdt-ocl.dev/) on the day of June 17, four messages were sent to the mdt-ocl mailing list (all times local):
- 8:11
- 9:10
- 11:30
- 11:35

That maps to these message IDs:
8:11
Jun 17 08:11:19 dev3 postfix/qmgr[28535]: E4A6B2DCE3E: from=<mdt-ocl.dev-bounces@eclipse.org>, size=79363, nrcpt=2 (queue active)
Jun 17 08:11:19 dev3 postfix/qmgr[28535]: 0C7FA2DCEAB: from=<mdt-ocl.dev-bounces@eclipse.org>, size=79363, nrcpt=19 (queue active)
Jun 17 08:11:19 dev3 postfix/qmgr[28535]: 1D7102DCEDB: from=<mdt-ocl.dev-bounces@eclipse.org>, size=79363, nrcpt=9 (queue active)

9:10
Jun 17 09:10:33 dev3 postfix/qmgr[28535]: 9DE992DCDFC: from=<mdt-ocl.dev-bounces@eclipse.org>, size=2908, nrcpt=2 (queue active)
Jun 17 09:10:33 dev3 postfix/qmgr[28535]: A9B9E2DCEED: from=<mdt-ocl.dev-bounces@eclipse.org>, size=2908, nrcpt=19 (queue active)
Jun 17 09:10:33 dev3 postfix/qmgr[28535]: B91C32DCEF0: from=<mdt-ocl.dev-bounces@eclipse.org>, size=2908, nrcpt=9 (queue active)

11:30
Jun 17 11:30:56 dev3 postfix/qmgr[28535]: D0A7D2DCC1F: from=<mdt-ocl.dev-bounces@eclipse.org>, size=16854, nrcpt=2 (queue active)
Jun 17 11:30:56 dev3 postfix/qmgr[28535]: DEECA2DCC22: from=<mdt-ocl.dev-bounces@eclipse.org>, size=16854, nrcpt=19 (queue active)
Jun 17 11:30:57 dev3 postfix/qmgr[28535]: F388A2DCE3E: from=<mdt-ocl.dev-bounces@eclipse.org>, size=16854, nrcpt=9 (queue active)

11:35
Jun 17 11:35:58 dev3 postfix/qmgr[28535]: C53272DCC1F: from=<mdt-ocl.dev-bounces@eclipse.org>, size=15177, nrcpt=2 (queue active)
Jun 17 11:35:58 dev3 postfix/qmgr[28535]: D18AD2DCC22: from=<mdt-ocl.dev-bounces@eclipse.org>, size=15177, nrcpt=19 (queue active)
Jun 17 11:35:58 dev3 postfix/qmgr[28535]: DF9622DCE3E: from=<mdt-ocl.dev-bounces@eclipse.org>, size=15177, nrcpt=9 (queue active)


For each email, I see a successful delivery to both your email addresses:
8:11
zegrep -i "(E4A6B2DCE3E:|0C7FA2DCEAB:|1D7102DCEDB:).*willink" /var/log/mail.3.gz 
Jun 17 08:11:21 dev3 postfix/smtp[30553]: 0C7FA2DCEAB: to=<Ed.Willink@[work].com>, relay=[work]:25, delay=2.5, delays=0.06/0.09/0.87/1.5, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 6683027D8EB7)
Jun 17 08:11:23 dev3 postfix/smtp[30559]: 1D7102DCEDB: to=<ed@[home]uk>, relay=mail.[home]:25, delay=4.8, delays=0.06/0.07/0.68/4, dsn=2.0.0, status=sent (250 Ok: queued as 31B076A4D59)

9:10
zegrep -i "(9DE992DCDFC:|A9B9E2DCEED:|B91C32DCEF0:).*willink" /var/log/mail.3.gz 
Jun 17 09:10:35 dev3 postfix/smtp[16475]: B91C32DCEF0: to=<ed@[home].uk>, relay=mail.[home]:25, delay=1.8, delays=0.05/0.06/0.67/0.99, dsn=2.0.0, status=sent (250 Ok: queued as 734436A4D1B)
Jun 17 09:10:35 dev3 postfix/smtp[15466]: A9B9E2DCEED: to=<Ed.Willink@[work].com>, relay=[work]:25, delay=2, delays=0.06/0/0.56/1.3, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 0125827D8E79)

11:30
zegrep -i "(D0A7D2DCC1F:|DEECA2DCC22:|F388A2DCE3E:).*willink" /var/log/mail.3.gz 
Jun 17 11:30:59 dev3 postfix/smtp[24295]: DEECA2DCC22: to=<Ed.Willink@[work].com>, relay=[work]:25, delay=2.9, delays=0.08/0/0.6/2.3, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 3CCFD27D8E75)
Jun 17 11:31:03 dev3 postfix/smtp[24287]: F388A2DCE3E: to=<ed@[home].uk>, relay=[home]:25, delay=6.2, delays=0.05/0/3.7/2.4, dsn=2.0.0, status=sent (250 Ok: queued as 327BF6A4CEE)

11:35
zegrep -i "(C53272DCC1F:|D18AD2DCC22:|DF9622DCE3E:).*willink" /var/log/mail.3.gz 
Jun 17 11:36:00 dev3 postfix/smtp[24293]: D18AD2DCC22: to=<Ed.Willink@[work].com>, relay=[work]:25, delay=1.5, delays=0.05/0/0.58/0.9, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as ADE9D10F12C7)
Jun 17 11:36:01 dev3 postfix/smtp[26138]: DF9622DCE3E: to=<ed@[home].uk>, relay=[home]:25, delay=2.3, delays=0.05/0.06/0.69/1.5, dsn=2.0.0, status=sent (250 Ok: queued as 2CA0C6A4CEE)


I've obfuscated what I thought was sensitive information, but I have left the message IDs present for you to examine on the receiving end.

From here, there is no indication that Eclipse.org mail servers are not sending email to you.

Comment 2 Ed Willink

2011-06-20 12:18:09 EDT

Hi Denis

Thanks for that, but none of those corresponds to https://bugs.eclipse.org/bugs/show_bug.cgi?id=342294#c10 at 2011-06-18 01:55:45 EDT. Please provide details for 18-Jun.