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Bug 333334

Summary:	[ECon registration] Unable to enter coupon code during the registration process
Product:	Community	Reporter:	Ralf Sternberg <rsternberg>
Component:	EclipseCon	Assignee:	Anne Jacko <anne.jacko>
Status:	CLOSED WONTFIX	QA Contact:
Severity:	normal
Priority:	P3
Version:	unspecified
Target Milestone:	---
Hardware:	PC
OS:	Linux
Whiteboard:

Description Ralf Sternberg

2010-12-30 06:41:44 EST

I tapped into this trap twice, once when registering for ESE 2010 and now again for ECon 2011.

When you start a registration before you receive your coupon code, there will be no way to enter it later. It's impossible to use your discount coupon in this case.

Steps to reproduce:

* Somehow *started* a registration, just by following some link, I did not press a submit button anywhere.

* Got my coupon code at the discount calculator with a 50% discount.
  http://www.eclipsecon.org/2011/discountcalculator/

* Clicked on "Ok, let me register" -> I'm redirected to a page called
"Access My Registration" which sends me to this registration which I
started earlier.

* This registration does not include the discount and there is no field to enter the coupon code.

Comment 1 Anne Jacko

2012-02-19 18:48:54 EST

Unfortunately, the current system does not allow users to apply coupon codes after they have begun the registration process.

The solution is to send email to "registration@eclipsecon.org" and ask for the coupon to be applied. Usually this is taken care of very quickly.