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Bug 324729

Summary: Install new software dialog does not show text
Product: [Eclipse Project] Platform Reporter: leoreiter
Component: SWTAssignee: Platform-SWT-Inbox <platform-swt-inbox>
Status: CLOSED FIXED QA Contact:
Severity: major    
Priority: P3 CC: ellectronca, eric, hendy, irbull, jensheise, koen.yskout, pascal, remy.suen, tigrecontrotigre
Version: 3.6   
Target Milestone: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Attachments:
Description Flags
Screenshot of install-new-software dialog
none
another screenshof of the install-new-software dialog none

Description leoreiter CLA 2010-09-08 08:05:38 EDT 
When opening "Help -> Install New Software..." the list that should contain the plugin names contains no text but only the "+" symbols. They expand correctly when I click them.  After expanding a plus, I can see the version number of the plugin, but still no name. Resizing the install-new-software window won't help either.

I am working on a clean install of Eclipse Helios (downloaded the Eclipse IDE for C/C++ Linux Developers), on Ubuntu 10.04.1 LTS LucidLynx and Sun's Java VM 1.6.0_20.


-- Configuration Details --
Product: Eclipse 1.3.0.20100617-0520 (org.eclipse.epp.package.linuxtools.product)
Installed Features:
 org.eclipse.platform 3.6.0.v20100602-9gF78GpqFt6trOGhL60z0oEx3fz-JKNwxPY
Comment 1 Remy Suen CLA 2010-09-08 08:29:54 EDT 
Please provide some screenshots.

What versions of GTK+ do you have installed?
Comment 2 leoreiter CLA 2010-09-09 05:07:05 EDT 
Created attachment 178491 [details]
Screenshot of install-new-software dialog
Comment 3 leoreiter CLA 2010-09-09 05:07:45 EDT 
Created attachment 178492 [details]
another screenshof of the install-new-software dialog
Comment 4 leoreiter CLA 2010-09-09 05:09:25 EDT 
I uploaded two screenshots showing the problem.

My GTK-Version:
> pkg-config --modversion gtk+-2.0
> 2.20.1
Comment 5 leoreiter CLA 2010-09-09 05:13:46 EDT 
Some more versions of gtk packages:
> pkg-config --modversion gtk-engines-2
> 2.20.0
> pkg-config --modversion gtk+-x11-2.0
> 2.20.1
> pkg-config --modversion gtkmm-2.4
> 2.20.3
Comment 6 Remy Suen CLA 2010-09-09 05:58:13 EDT 
If you resize and/or move the dialog around, does the problem go away?
Comment 7 leoreiter CLA 2010-09-09 07:07:06 EDT 
(In reply to comment #6)
> If you resize and/or move the dialog around, does the problem go away?
Resizing and moving doesn't help either. However I just realized that when I select one of the "invisible" items, the details field will show it's name but always version number 0.0.0. (see the second screenshot) Does that give a clue?
Comment 8 Simone CLA 2010-10-06 19:55:48 EDT 
I have a problem that sound like this, but i'm not sure if it's same bug or another one.

In my cases install dialog's list is totally empty (not only the name) but, if i press "select all", i can install all plugin normally. Is it the same for you?

I'm using:
Linux-Ubuntu10.04
Gnome-2.30.2
GTK-Versione:
pkg-config --modversion gtk+-2.0 => 2.20.1
pkg-config --modversion gtk-engines-2 => 2.20.0
pkg-config --modversion gtkmm-2.4 => Not Found

I try to use export GDK_NATIVE_WINDOWS=true but nothing.

I try to resize window but nothing.

When i installed IDE the dialog work right, it was the same even for you?
Comment 9 Eric Vernichon CLA 2011-02-25 07:48:12 EST 
I have the same problem with Eclipse Indigo 

I try to use export GDK_NATIVE_WINDOWS=true but nothing
Comment 10 Jens Heise CLA 2011-03-22 21:01:26 EDT 
(In reply to comment #8)
my solution to this problem was to delete (backup) dialog_settings.xml:

mv [workspace}/org.eclipse.equinox.p2.ui/dialog_settings.xml [workspace}/org.eclipse.equinox.p2.ui/__dialog_settings.xml

I discovered this after switching to another workspace where the install dialog behaved normally.

Hope this helps.
Comment 11 Koen Yskout CLA 2011-03-29 09:18:31 EDT 
(In reply to comment #10)
I had the same problem as Simone: the list with available packages appeared completely empty, but using 'select all' I was able to install software.
Resizing or GDK_NATIVE_WINDOWS did not help.

The solution to delete dialog_settings.xml solved the problem for me as well.

Comparing the old (not working) and new (working) files, I noticed that somehow the AvailableNameColumnWidth and AvailableNameColumnWidth settings were set to 0, explaining the empty dialog. Apparently, this has to do with some corrupted setting, and not an SWT or GTK drawing error.
Comment 12 Elena CLA 2011-09-26 16:21:35 EDT 
I have the same issue on my linux x86 with KDE 4.4 (gtk+ v. 2.24.4). "Install New Software" always worked before, but after I tried update (Helios) 3.6.0 to 3.6.1 and then to (Indigo) 3.7, it got broken. I did rollback to 3.6.0 (because of PHP Editor issues) but "Install New Software" still not worked.

After I found this bug and I did that what was said in comment #10 (Thanx!) with [workspace]/org.eclipse.equinox.p2.ui/dialog_settings.xml file, it works again as before.

-- Configuration Details --
Product: Eclipse 1.3.0.20100617-0520 (org.eclipse.epp.package.php.product)
Installed Features:
 org.eclipse.platform 3.6.0.v20100602-9gF78GpqFt6trOGhL60z0oEx3fz-JKNwxPY
Comment 13 Hendy Irawan CLA 2012-02-24 23:14:34 EST 
I also encountered this problem with upgrade from 3.7.1 to 3.7.2 in old workspace.

I'm using the Clearlooks GTK Engine, but my Desktop is KDE 4.8.0. Ubuntu 11.10 64-bit.

The solution here works excellent! Thanks --> https://bugs.eclipse.org/bugs/show_bug.cgi?id=324729#c10
Comment 14 Alexander Kurtakov CLA 2017-01-05 16:56:10 EST 
Really old bug report which hasn't been seen in years. Closing. Please reopen if you can reproduce with supported version.