Bugzilla – Full Text Bug Listing
| Summary: | Some emails seem to be getting lost | ||||||
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| Product: | Community | Reporter: | Marc Khouzam <marc.khouzam> | ||||
| Component: | MailingLists | Assignee: | Eclipse Webmaster <webmaster> | ||||
| Status: | CLOSED NOT_ECLIPSE | QA Contact: | |||||
| Severity: | normal | ||||||
| Priority: | P3 | ||||||
| Version: | unspecified | ||||||
| Target Milestone: | --- | ||||||
| Hardware: | PC | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Attachments: |
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I have checked my mail logs, and all of the messages that our servers have received from you have been delivered to the mailing list. Coincidentally, your mail server did connect to ours at the exact time of your message (15:27:51) but the mail payload was from someone else in your organization (to someone here at eclipse.org). In other words, I don't see a mail connection from you that would have failed, so I have no evidence that your mail actually got to our servers. Your mail server should have a log entry that would confirm your 15:27 email was successfully delivered to our servers. Could your IT team provide that to see what the message ID is? (In reply to comment #0) > Someone else mentioned lost emails to cdt-dev on Sept 7th, 2010. I'm not sure if you mean July 7th, but I can't find a reference to the lost email. (In reply to comment #1) > Your mail server should have a log entry that would confirm your 15:27 email > was successfully delivered to our servers. Could your IT team provide that to > see what the message ID is? I'll try to get that info. Won't be very quick... (In reply to comment #2) > (In reply to comment #0) > > Someone else mentioned lost emails to cdt-dev on Sept 7th, 2010. > > I'm not sure if you mean July 7th, but I can't find a reference to the lost > email. Sorry, yes, July 7th. I've contacted the guy to get a copy of the emails in question. Thanks for the quick response. (In reply to comment #3) > (In reply to comment #1) > > Your mail server should have a log entry that would confirm your 15:27 email > > was successfully delivered to our servers. Could your IT team provide that to > > see what the message ID is? > > I'll try to get that info. Won't be very quick... It should not be confused with this message, at the precise minute your message was sent: Jul 23 15:27:53 node1 postfix/smtpd[22654]: connect from imr3.ericy.com[198.24.6.13] Jul 23 15:27:54 node1 postfix/smtpd[22654]: 65DD616D48D: client=imr3.ericy.com[198.24.6.13] Jul 23 15:27:54 node1 postfix/cleanup[21519]: 65DD616D48D: message-id=<D58A856745AB5A47B1448181D1A8BBFA02DD3ABE1D@EUSAACMS0701.eamcs.ericsson.se> Jul 23 15:27:54 node1 postfix/qmgr[26162]: 65DD616D48D: from=<dominique [removed]>, size=33281, nrcpt=1 (queue active) (In reply to comment #1) > Your mail server should have a log entry that would confirm your 15:27 email > was successfully delivered to our servers. Could your IT team provide that to > see what the message ID is? Our mail servers are handled by a third-party and getting them to check for something like this is, and I quote, "pretty much impossible". So, I'm closing this ticket, now that we know it does not seem to be a problem from eclipse.org. I'll pay attention to if it happens again, just in case. Thanks Denis |
Created attachment 175216 [details] Mail that was lost On Friday I sent an email to the cdt-dev mailing list, but it never got there. Someone else mentioned lost emails to cdt-dev on Sept 7th, 2010. I'm not sure how I can help figure this out. I attached the mail that I sent but that never made it. Thanks