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Bug 319882

Summary:

Unable to check for update nor install new software

Product:

[Eclipse Project] Equinox

Reporter:

Marco Giordano <marco.giordano>

Component:

Assignee:

P2 Inbox <equinox.p2-inbox>

Status:

CLOSED WORKSFORME

QA Contact:

Severity:

major

Priority:

CC:

irbull, pwebster

Version:

3.6

Target Milestone:

---

Hardware:

Macintosh

OS:

Mac OS X - Carbon (unsup.)

Whiteboard:

Attachments:

Description	Flags
Configuration details	none

Description Marco Giordano

2010-07-14 12:40:05 EDT

Build Identifier: I20100608-0911

When I try to use 'Check for Updates' or 'Install New software' even on a fresh new workspace I get this message: "Cannot complete the request. This installation has not been configured properly for software updates. See the error log for details".

Eclipse Helios on Mac OsX Leopard 10.5.8 up-to-date (but with Eclipse 3.5 I got the same problem).

I even tried to enable 'Classic Update' but get a connection problem message: "Network connection problem encountered during updates".
Here's what I find in the related details window:
Network connection problems encountered during search.
Unable to access "http://download.eclipse.org/releases/helios".
Unable to access site: "http://download.eclipse.org/releases/helios" [Server returned HTTP response code: "403 Forbidden" for URL: http://download.eclipse.org/releases/helios.]
Server returned HTTP response code: "403 Forbidden" for URL: http://download.eclipse.org/releases/helios.
Unable to access site: "http://download.eclipse.org/releases/helios" [Server returned HTTP response code: "403 Forbidden" for URL: http://download.eclipse.org/releases/helios.]
Server returned HTTP response code: "403 Forbidden" for URL: http://download.eclipse.org/releases/helios.
Unable to access "http://download.eclipse.org/eclipse/updates/3.6".
Error parsing site stream. [The XML stream is not a valid default "site.xml" file. The root tag is not site.]
The XML stream is not a valid default "site.xml" file. The root tag is not site.
Error parsing site stream. [The XML stream is not a valid default "site.xml" file. The root tag is not site.]
The XML stream is not a valid default "site.xml" file. The root tag is not site.

Reproducible: Always

Steps to Reproduce:
1.Install Eclipse Helios on Mac OsX 10.5.8
2.Open 'Help->Check for Updates' or 'Help->Install New Software'

Comment 1 Ian Bull

2010-08-04 18:21:52 EDT

In you eclipse install directory, do you have a p2/ directory.

Also, what VM are you using?

Comment 2 Marco Giordano

2010-08-05 06:49:11 EDT

(In reply to comment #1)
> In you eclipse install directory, do you have a p2/ directory.

Yes. It contains two other folders:
org.eclipse.equinox.core and
org.eclipse.equinox.engine

> 
> Also, what VM are you using?

As I look at my Java preferences I see that the order to check for the JVM to use is set as follows:

J2SE 5.0 32 bit
JAVA SE 6 64 bit
J2SE 5.0 64 bit

Is there a way to know which one Eclipse actually use?

Comment 3 Ian Bull

2010-08-06 17:34:10 EDT

Those are the vm's that the Java projects your developing in Eclipse can / are using.  We need to determine which VM Eclipse is actually running on.

The best thing to do is probably 

Help -> About 
Installation Details
Then navigate to the Configuration tab

You can copy the contents of that, put it in a file, and attach the file to this bug report. I can look through that and see if I see anything odd.

Comment 4 Marco Giordano

2010-08-07 09:53:52 EDT

Created attachment 176086 [details]
Configuration details

Configuration details taken from Help-About window

Comment 5 Marco Giordano

2010-08-07 09:54:49 EDT

Well done.

Thanks.

Comment 6 Marco Giordano

2010-08-27 08:25:04 EDT

After I installed Java 1.6 and updates for Java 1.5 (update 8 for Mac OSX 10.5.8) everything seems to work fine.