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Bug 317953

Summary:	[Help] Open form/options box causes Help to freeze
Product:	[Eclipse Project] Platform	Reporter:	ciaopaulo
Component:	User Assistance	Assignee:	platform-ua-inbox <platform-ua-inbox>
Status:	CLOSED WONTFIX	QA Contact:
Severity:	normal
Priority:	P3	CC:	cgold, pickens
Version:	4.0
Target Milestone:	---
Hardware:	PC
OS:	Linux
Whiteboard:	stalebug

Description ciaopaulo

2010-06-25 07:40:21 EDT

Build Identifier: M20090917-0800

This is a fairly simple bug. When I'm working through the tutorials given in the Help section, if I have an options box open in the Eclipse IDE then I can't scroll through the tutorial. The Help page becomes unresponsive. This makes it difficult to work through longer sections of the tutorial.

Reproducible: Always

Steps to Reproduce:
1. Open Eclipse
2. Select Help > Help Contents > Any topic
3. Return to Eclipse and Select File > Open
4. Return to Help and attempt to scroll, or select other items in help.

Comment 1 David Pickens

2010-12-13 16:21:45 EST

This problem also occurs under Eclipse CDT. Attempt to add a Debugger action to a breakpoint via the "Actions" property. From the "New Breakpoint Action" dialog, press the Ctrl-F1 key, then select one of the Help links.

The online Help display pops up as expected, but it is unresponsive to any mouse or keyboard events. Only after the dialogs are dismissed does the Help display become responsive.

Comment 2 Chris Goldthorpe

2010-12-14 14:28:46 EST

On Linux the help system runs in the same shell as Eclipse and gets blocked by modal dialogs. The workaround is to set the help preferences to use an external browser.

Comment 3 Eclipse Webmaster

2019-09-06 15:33:10 EDT

This bug hasn't had any activity in quite some time. Maybe the problem got resolved, was a duplicate of something else, or became less pressing for some reason - or maybe it's still relevant but just hasn't been looked at yet.

If you have further information on the current state of the bug, please add it. The information can be, for example, that the problem still occurs, that you still want the feature, that more information is needed, or that the bug is (for whatever reason) no longer relevant.

Comment 4 Eclipse Genie

2021-11-25 18:57:00 EST

This bug hasn't had any activity in quite some time. Maybe the problem got resolved, was a duplicate of something else, or became less pressing for some reason - or maybe it's still relevant but just hasn't been looked at yet. As such, we're closing this bug.

If you have further information on the current state of the bug, please add it and reopen this bug. The information can be, for example, that the problem still occurs, that you still want the feature, that more information is needed, or that the bug is (for whatever reason) no longer relevant.

--
The automated Eclipse Genie.