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Bug 253303

Summary: Cannot login with my CVS committer account
Product: Community Reporter: Stephan Eberle <stephaneberle9>
Component: CVSAssignee: Eclipse Webmaster <webmaster>
Status: RESOLVED FIXED QA Contact:
Severity: critical    
Priority: P3 CC: anne.jacko, karl.matthias, sharon.corbett
Version: unspecified   
Target Milestone: ---   
Hardware: PC   
OS: Windows Vista   
Whiteboard:
Attachments:
Description Flags
Error message
none
Repository Location none

Description Stephan Eberle CLA 2008-11-03 16:34:48 EST
Created attachment 116870 [details]
Error message

I'm an EMFT committer for the Teneo component, and my user name is seberle.
For some reason I don't understand I'm unable to connect to CVS via my 
committer account. I always get some sort of timeout error message 
(see attached screenshot for details).

I assume that my account itself is ok, because I can log in to the 
committer portal without any problems.
Comment 1 Eclipse Webmaster CLA 2008-11-03 16:42:03 EST
Timeouts are usually caused by blocks for your IP on our firewall.  Please go to http://whatsmyip.org and either post the resulting IP here or you can email it webmaster if you prefer.  With that I can check the blocks table and clear anything that may be in the way.

-M.
Comment 2 Stephan Eberle CLA 2008-11-03 17:11:23 EST
Here is my IP address: 84.97.165.163 - thanks!
Comment 3 Karl Matthias CLA 2008-11-03 17:45:18 EST
Hi Stephan, that IP address does not appear to be blocked.  From the windows command line are you able to get a response when you type:

telnet dev.eclipse.org 22

It should come back with:

SSH-1.99-OpenSSH_4.2

If it times out or never returns, then it's a network problem.  If it comes back with that SSH banner then something is wrong with your Eclipse configuration.
Comment 4 Stephan Eberle CLA 2008-11-05 20:01:53 EST
SSH-1.99-OpenSSH_4.2 does come back. Do you have any hint for me what could be wrong with my Eclipse? I've already tried to connect from 2 different Ganymede installations on 2 different machines, one with Win XP and one with Vista.
Comment 5 Eclipse Webmaster CLA 2008-11-06 09:15:53 EST
Hi Stephan, can you paste the connection string(repository location) from your Eclipse install here?  

-M.
Comment 6 Stephan Eberle CLA 2008-11-06 15:21:57 EST
The file .metadata\.plugins\org.eclipse.team.cvs.ui\repositoriesView.xml in my workspace yields the following settins:

<?xml version="1.0" encoding="UTF-8"?>
<repositories-view>
	<repository id=":extssh:seberle@dev.eclipe.org:/cvsroot/modeling">
	</repository>
</repositories-view>
Comment 7 Eclipse Webmaster CLA 2008-11-06 16:41:25 EST
Ok I wanted to check that you weren't trying via pserver.  But the issue seems to be:

> @dev.eclipe.org

which should be dev.eclipse.org or is that a c&p error?

-M.
Comment 8 Stephan Eberle CLA 2008-11-06 17:23:19 EST
There isn't any @ in front of the host address in my CVS respository location (see attached screen shot). It only appears in the repositoriesView.xml file and in the label displayed in the CVS Repository Explorer.
Comment 9 Stephan Eberle CLA 2008-11-06 17:24:18 EST
Created attachment 117272 [details]
Repository Location
Comment 10 Karl Matthias CLA 2008-11-06 17:26:07 EST
Stephan, what Matt is referring to is the typo in your host name.  Witness:

dev.eclipe.org  <-- wrong
dev.eclipse.org <-- right
Comment 11 Stephan Eberle CLA 2008-11-06 17:40:17 EST
Oh my goodness! Having corrected that it obviously works. I'm deeply sorry for having bothered you with such kind of things. Thank you guys!
Comment 12 Karl Matthias CLA 2008-11-06 17:42:39 EST
;) no worries!