| Summary: | Unable to pass moderation on eclipse-dev | ||||||
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| Product: | Community | Reporter: | Paul Webster <pwebster> | ||||
| Component: | MailingLists | Assignee: | Eclipse Webmaster <webmaster> | ||||
| Status: | RESOLVED NOT_ECLIPSE | QA Contact: | |||||
| Severity: | normal | ||||||
| Priority: | P3 | CC: | john.arthorne | ||||
| Version: | unspecified | ||||||
| Target Milestone: | --- | ||||||
| Hardware: | PC | ||||||
| OS: | All | ||||||
| Whiteboard: | |||||||
| Attachments: |
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Description
Paul Webster
Created attachment 114574 [details]
Screen shot
This is a mystery to me. For everyone else, there is a "Clear this member's moderate flag" option on the moderator page. For messages from Paul, this option is not to be found. We were wondering if it was because he has a reply-to: that points to another email account.
This is happening because pwebster@alumni.uwaterloo.ca is not subscribed to the list, and as such the moderation bit cannot be cleared. Solutions here are: subscribe pwebster@alumni.uwaterloo.ca to the list or make sure that messages are sent from the account that was previously subscribed. -M. Interesting, while Paul isn't subscribed his address is on the blanket accept list. I'll reopen this while I dig further into the logs. -M. I was able to get eclipse-dev to mail me a password reminder for: eclipse-dev list: member options for user pwebster@alumni.uwaterloo.ca and asking it about paulweb515@gmail.com results in an invalid email address complaint. PW Well, it looks like Johns hunch is correct. After digging through the mail server logs I found this: Oct 8 12:36:29 postfix/qmgr[66607]: 30A592C4A2: from=<paulweb515@XXX.XXX>, size=3290, nrcpt=1 (queue active) Oct 8 12:36:30 postfix/local[235181]: 30A592C4A2: to=<eclipse-dev@eclipse.org>, relay=local, delay=2, status=sent (delivered to command: /home/apps/mailman/mail/mailman post eclipse-dev) This indicates that Pauls message was flagged for moderation because it was sent from an account not registered to the list(Comment #4 confirms this), nor in the accept policy. However mailman was smart(or stupid) enough to use the 'reply-to' header address when creating the moderation message, but ignoring it when posting thus confusing the issue. Either of the previous solutions should work here as well. Re-closing as NOT_ECLIPSE, since this really seems to be a userland issue. -M. (In reply to comment #5) > Either of the previous solutions should work here as well. Re-closing as > NOT_ECLIPSE, since this really seems to be a userland issue. Makes sense ... I've switched my subscriptions to all be pwebster@alumni.uwaterloo.ca, and now at least the addresses and mail-list-passwords all agree. I'll just wait for my next eclipse-dev opportunity to test it out, though :-) PW |