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Bug 244845

Summary: Bugzilla list of components of "Eclipse itself" is incomplete
Product: Community Reporter: Stephan Herrmann <stephan.herrmann>
Component: BugzillaAssignee: Eclipse Webmaster <webmaster>
Status: RESOLVED FIXED QA Contact:
Severity: normal    
Priority: P3 CC: david_williams, digulla, john.arthorne, remy.suen, stephen.francisco, tjwatson
Version: unspecified   
Target Milestone: ---   
Hardware: Other   
OS: Linux   
Whiteboard:
Bug Depends on: 250835    
Bug Blocks:    

Description Stephan Herrmann CLA 2008-08-21 12:58:41 EDT
When reporting a bug against, e.g., Equinox, I would expect to go via 
"I'm reporting a bug with Eclipse itself", however, component Equinox
(and others) is not offered that way, but only when selecting 
"An Eclipse plugin/component installed from eclipse.org".
Comment 1 Remy Suen CLA 2008-09-22 09:09:49 EDT
(In reply to comment #0)
> When reporting a bug against, e.g., Equinox, I would expect to go via 
> "I'm reporting a bug with Eclipse itself", however, component Equinox
> (and others) is not offered that way,

What _do_ you see listed then? I think this is a casualty caused by the RT move.
Comment 2 Stephan Herrmann CLA 2008-09-23 05:03:09 EDT
(In reply to comment #1)
> (In reply to comment #0)
> > When reporting a bug against, e.g., Equinox, I would expect to go via 
> > "I'm reporting a bug with Eclipse itself", however, component Equinox
> > (and others) is not offered that way,
> 
> What _do_ you see listed then? 

When selecting "I'm reporting a bug with Eclipse itself"
I can choose among
 + Incubator
 + JDT
 + PDE
 + Platform

In order to select Equinox (which is an essential part of Eclipse itself ;-)
I must first select:
"An Eclipse plugin/component I installed from eclipse.org"


> I think this is a casualty caused by the RT move.

Then, what about adding "RT" as a toplevel choice in the
new bug wizard (with an appropriate wording)?
Comment 3 John Arthorne CLA 2008-10-02 14:44:10 EDT
*** Bug 249530 has been marked as a duplicate of this bug. ***
Comment 4 David Williams CLA 2008-10-02 15:30:17 EDT
Gee, what am I missing ... where is "I am reporting a bug for eclipse itself"? 

I do see the "RT" classification when I click on 'new' from search dialog (the only way open new bugs). 
- - - 
RT:  	 Runtime Project - Includes Equinox, EclipseLink, Riena, Smila, and more: http://eclipse.org/rt
- - - 

Even there, I think "RT" should be "Eclipse Runtime" (or similar). 


Comment 5 Remy Suen CLA 2008-10-02 15:38:47 EDT
(In reply to comment #4)
> Gee, what am I missing ... where is "I am reporting a bug for eclipse itself"?

David, from what I understand, this is viewable for non-committers. For the rest of us, we just have the TLP selection and such. It's like how when committers submit bugs we don't get that 'More information:' field (that you often see when non-committers file bugs).
Comment 6 Thomas Watson CLA 2008-10-02 16:06:55 EDT
Remy is correct.  I had to register for another bugzilla account so I could see what other non-committers were complaining about.
Comment 7 Steve Francisco CLA 2009-02-25 12:23:34 EST
So what's needed to correct it?  Just adding Runtime to the list of plugin / components?  Seems it's worth doing since the alternative is that equinox bugs are consistently opened on the wrong component and have to be moved manually.
Comment 8 John Arthorne CLA 2009-02-25 17:55:07 EST
Ideally the Equinox product could just be added to the second combo-box when the user picks "Eclipse itself". I'm not sure if "Equinox" is meaningful for casual end users, but it would be better than nothing (at least people who know what Equinox is would have a better shot at finding the right place). Perhaps a label like "Equinox Runtime" would be more explanatory. 

In the end there will always be some casual users who won't be able to find the right bugzilla bucket anyway, since even if they get as far as Equinox they will next have to select from non-obvious categories like "Components", "Compendium", "p2", etc. I suspect we'll be manually triaging bugs in places like Platform UI and Platform Runtime until the end of our days ;(
Comment 9 Stephan Herrmann CLA 2009-05-21 17:17:10 EDT
Just a reminder that Equinox is still difficult to find
when a non-committer enters a bug - not only because you have to
dig into "An Eclipse plugin/component I installed from eclipse.org"
but also because that opens a very long unsorted(!) list.

You have to know it's in there to find it!

Comment 10 Denis Roy CLA 2009-06-09 08:49:25 EDT
*** Bug 279320 has been marked as a duplicate of this bug. ***
Comment 11 Stephan Herrmann CLA 2009-08-31 08:02:34 EDT
Wow, after the bugzilla upgrade things look much better!
Regarding the original issue I'd be fine with closing this bug, OK?


I'm not sure I like another change brought by the update:

Previously non-committers had two pages:
 1. a page containing two small, separate boxes: "Steps to reproduce" & 
    "More details" (or s.t. like that)
 2. a page merging both boxes into a larger box.

Step 1 actually was a little painful, so I would quickly jump to the
second page, where I was free to edit in a reasonably big box.

After the upgrade we see three separate boxes of 6,4,8 lines height, resp.
None of these boxes really encourages to give lots of details.

Is this change intended for Eclipse or is it just a result of changes
in bugzilla?
Comment 12 Eclipse Webmaster CLA 2009-09-08 14:10:40 EDT
It's part of the default 'guided entry' form.  I had already removed a bunch of fields there and thought this was a good combination.  Let's give it a try, and if it's still too many, please open a new bug.