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Bug 200624

Summary:	Regression: main download link only detects win32, linux x86 and Mac
Product:	Community	Reporter:	Denis Roy <denis.roy>
Component:	Website	Assignee:	phoenix.ui <phoenix.ui-inbox>
Status:	RESOLVED FIXED	QA Contact:
Severity:	normal
Priority:	P3	CC:	jensseidel
Version:	unspecified
Target Milestone:	---
Hardware:	PC
OS:	Linux
Whiteboard:

Description Denis Roy

2007-08-20 19:47:44 EDT

Just got this in the webmaster inbox.  This is a regression, as the behaviour described used to work on the download page before.

I suggest we have the main links (all 5 of 'em) detect every possible os/browser and offer the best download.


I just tried to download the latest eclipse 3.3 version from
'http://www.eclipse.org/downloads/'.

I followed the link for Eclipse Classic-Linux.  The link if for the
32-bit version of eclipse
'http://www.eclipse.org/downloads/download.php?file=/eclipse/downloads/drops/R-3.3-200706251500/eclipse-SDK-3.3-linux-gtk.tar.gz&r=1&protocol=http'.

I am running on AMD64, so I need the 64-bit version of the download.
The correct link should be:
'http://www.eclipse.org/downloads/download.php?file=/eclipse/downloads/drops/R-3.3-200706251500/eclipse-SDK-3.3-linux-gtk-x86_64.tar.gz&r=1&protocol=http'

The site does NOT correctly detect my 64-bit machine, even though the
agent string string of my browser DOES state it is 64-bit.
User Agent String: 'Mozilla/5.0 (X11; U; Linux x86_64; en-US;
rv:1.8.1.3) Gecko/20070310 Iceweasel/2.0.0.3 (Debian-2.0.0.3-1)'

In my case I was able to figure this out, BUT many new users will NOT. 
Please update the links on the site.

Thanks,

-Pablo

Comment 1 Denis Roy

2007-09-10 10:03:41 EDT

This has been fixed.  There is a warning at the top of the page if the OS is not one of Windows|Mac OSX|Linux

Comment 2 Denis Roy

2007-09-10 10:09:51 EDT

*** Bug 195096 has been marked as a duplicate of this bug. ***

Comment 3 Jens Seidel

2007-09-12 06:11:01 EDT

(In reply to comment #1)
> This has been fixed.  There is a warning at the top of the page if the OS is
> not one of Windows|Mac OSX|Linux
 
The fix seems not OK for me. Sending

Mozilla/5.0 (compatible; Konqueror/3.5; Linux; X11; x86_64; de) KHTML/3.5.5 (like Gecko)

I get:

We were unable to find Eclipse packages for your platform (linux-x64). Below are the packages for Windows. Downloads for your platform may be available here.

Windows binaries are provided even if 64 bit linux binaries exist!

Omitting x86_64 from the browser flags I still get the 32 bit version and no note about a 64 bit version!

Do you really want to trust the browser settings? I often let my browser lie
to be able to access some sites which do some "compatibilty checks".

Jens

Comment 4 Denis Roy

2007-09-12 07:47:37 EDT

> Windows binaries are provided even if 64 bit linux binaries exist!

Jens, there are no Linux 64-bit Eclipse *packages* (C/C++ IDE, JEE IDE, etc).  Perhaps one day there will be some, but for now the packages are only built for Win32, Mac OS X and Linux x86.

> Do you really want to trust the browser settings?

It's the only metric we can use.