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Bug 132020

Summary: [Help] The Help window cannot be opened(Help->Help Contents) when the Callisto Simultaneous Release is installed
Product: [Eclipse Project] Platform Reporter: Adam Horenek <adam.horenek>
Component: User AssistanceAssignee: platform-ua-inbox <platform-ua-inbox>
Status: RESOLVED FIXED QA Contact:
Severity: critical    
Priority: P3 CC: aklyo, lothar, matt, ruthdaly, schmitt.christian
Version: 3.2   
Target Milestone: 3.2 M6   
Hardware: PC   
OS: Windows XP   
Whiteboard:

Description Adam Horenek CLA 2006-03-15 15:02:55 EST 
When I navigate To the Help menu and choose "Help Contents" I do not see any help window. I attach the error log
Comment 1 Adam Horenek CLA 2006-03-15 15:07:36 EST 
Error log:

!SESSION 2006-03-15 20:55:52.921 -----------------------------------------------
eclipse.buildId=I20060223-1656
java.version=1.5.0
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=cs_CZ
Command-line arguments:  -os win32 -ws win32 -arch x86

!ENTRY org.eclipse.tomcat 4 0 2006-03-15 20:56:27.062
!MESSAGE Exception occurred starting the embedded application server.
!STACK 0
org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Class org.apache.commons.logging.impl.Log4JLogger does not implement Log
	at org.apache.commons.logging.impl.LogFactoryImpl.newInstance(LogFactoryImpl.java:532)
	at org.apache.commons.logging.impl.LogFactoryImpl.getInstance(LogFactoryImpl.java:272)
	at org.apache.commons.logging.LogFactory.getLog(LogFactory.java:414)
	at org.apache.commons.digester.Digester.<init>(Digester.java:346)
	at org.apache.catalina.realm.MemoryRealm.getDigester(MemoryRealm.java:278)
	at org.apache.catalina.realm.MemoryRealm.start(MemoryRealm.java:348)
	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1173)
	at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:363)
	at org.apache.catalina.startup.Embedded.addEngine(Embedded.java:464)
	at org.eclipse.tomcat.internal.TomcatAppServer.start(TomcatAppServer.java:146)
	at org.eclipse.help.internal.appserver.AppserverPlugin.startWebappServer(AppserverPlugin.java:143)
	at org.eclipse.help.internal.appserver.AppserverPlugin.getAppServer(AppserverPlugin.java:41)
	at org.eclipse.help.internal.appserver.WebappManager.start(WebappManager.java:58)
	at org.eclipse.help.internal.base.BaseHelpSystem.ensureWebappRunning(BaseHelpSystem.java:246)
	at org.eclipse.help.internal.base.HelpDisplay.displayHelpURL(HelpDisplay.java:164)
	at org.eclipse.help.internal.base.HelpDisplay.displayHelp(HelpDisplay.java:54)
	at org.eclipse.help.ui.internal.DefaultHelpUI.displayHelp(DefaultHelpUI.java:122)
	at org.eclipse.ui.internal.help.WorkbenchHelpSystem.displayHelp(WorkbenchHelpSystem.java:822)
	at org.eclipse.ui.internal.actions.HelpContentsAction$1.run(HelpContentsAction.java:83)
	at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:69)
	at org.eclipse.ui.internal.actions.HelpContentsAction.run(HelpContentsAction.java:81)
	at org.eclipse.jface.action.Action.runWithEvent(Action.java:492)
	at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:530)
	at org.eclipse.jface.action.ActionContributionItem.access$2(ActionContributionItem.java:480)
	at org.eclipse.jface.action.ActionContributionItem$5.handleEvent(ActionContributionItem.java:392)
	at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
	at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:925)
	at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3287)
	at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2907)
	at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1899)
	at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1863)
	at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:417)
	at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143)
	at org.eclipse.ui.internal.ide.IDEApplication.run(IDEApplication.java:106)
	at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:99)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:92)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:68)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:374)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:169)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.eclipse.core.launcher.Main.invokeFramework(Main.java:338)
	at org.eclipse.core.launcher.Main.basicRun(Main.java:282)
	at org.eclipse.core.launcher.Main.run(Main.java:977)
	at org.eclipse.core.launcher.Main.main(Main.java:952)
Caused by: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Class org.apache.commons.logging.impl.Log4JLogger does not implement Log
	at org.apache.commons.logging.impl.LogFactoryImpl.getLogConstructor(LogFactoryImpl.java:416)
	at org.apache.commons.logging.impl.LogFactoryImpl.newInstance(LogFactoryImpl.java:525)
	... 46 more
Caused by: org.apache.commons.logging.LogConfigurationException: Class org.apache.commons.logging.impl.Log4JLogger does not implement Log
	at org.apache.commons.logging.impl.LogFactoryImpl.getLogConstructor(LogFactoryImpl.java:412)
	... 47 more

!ENTRY org.eclipse.help.base 4 0 2006-03-15 20:56:27.140
!MESSAGE The embedded application server could not run help web application.
!STACK 1
org.eclipse.core.runtime.CoreException[0]: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Class org.apache.commons.logging.impl.Log4JLogger does not implement Log
	at org.apache.commons.logging.impl.LogFactoryImpl.newInstance(LogFactoryImpl.java:532)
	at org.apache.commons.logging.impl.LogFactoryImpl.getInstance(LogFactoryImpl.java:272)
	at org.apache.commons.logging.LogFactory.getLog(LogFactory.java:414)
	at org.apache.commons.digester.Digester.<init>(Digester.java:346)
	at org.apache.catalina.realm.MemoryRealm.getDigester(MemoryRealm.java:278)
	at org.apache.catalina.realm.MemoryRealm.start(MemoryRealm.java:348)
	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1173)
	at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:363)
	at org.apache.catalina.startup.Embedded.addEngine(Embedded.java:464)
	at org.eclipse.tomcat.internal.TomcatAppServer.start(TomcatAppServer.java:146)
	at org.eclipse.help.internal.appserver.AppserverPlugin.startWebappServer(AppserverPlugin.java:143)
	at org.eclipse.help.internal.appserver.AppserverPlugin.getAppServer(AppserverPlugin.java:41)
	at org.eclipse.help.internal.appserver.WebappManager.start(WebappManager.java:58)
	at org.eclipse.help.internal.base.BaseHelpSystem.ensureWebappRunning(BaseHelpSystem.java:246)
	at org.eclipse.help.internal.base.HelpDisplay.displayHelpURL(HelpDisplay.java:164)
	at org.eclipse.help.internal.base.HelpDisplay.displayHelp(HelpDisplay.java:54)
	at org.eclipse.help.ui.internal.DefaultHelpUI.displayHelp(DefaultHelpUI.java:122)
	at org.eclipse.ui.internal.help.WorkbenchHelpSystem.displayHelp(WorkbenchHelpSystem.java:822)
	at org.eclipse.ui.internal.actions.HelpContentsAction$1.run(HelpContentsAction.java:83)
	at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:69)
	at org.eclipse.ui.internal.actions.HelpContentsAction.run(HelpContentsAction.java:81)
	at org.eclipse.jface.action.Action.runWithEvent(Action.java:492)
	at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:530)
	at org.eclipse.jface.action.ActionContributionItem.access$2(ActionContributionItem.java:480)
	at org.eclipse.jface.action.ActionContributionItem$5.handleEvent(ActionContributionItem.java:392)
	at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
	at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:925)
	at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3287)
	at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2907)
	at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1899)
	at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1863)
	at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:417)
	at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143)
	at org.eclipse.ui.internal.ide.IDEApplication.run(IDEApplication.java:106)
	at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:99)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:92)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:68)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:374)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:169)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.eclipse.core.launcher.Main.invokeFramework(Main.java:338)
	at org.eclipse.core.launcher.Main.basicRun(Main.java:282)
	at org.eclipse.core.launcher.Main.run(Main.java:977)
	at org.eclipse.core.launcher.Main.main(Main.java:952)
Caused by: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Class org.apache.commons.logging.impl.Log4JLogger does not implement Log
	at org.apache.commons.logging.impl.LogFactoryImpl.getLogConstructor(LogFactoryImpl.java:416)
	at org.apache.commons.logging.impl.LogFactoryImpl.newInstance(LogFactoryImpl.java:525)
	... 46 more
Caused by: org.apache.commons.logging.LogConfigurationException: Class org.apache.commons.logging.impl.Log4JLogger does not implement Log
	at org.apache.commons.logging.impl.LogFactoryImpl.getLogConstructor(LogFactoryImpl.java:412)
	... 47 more
!SUBENTRY 1 org.eclipse.tomcat 4 0 2006-03-15 20:56:27.140
!MESSAGE Exception occurred starting application server.
!STACK 0
org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Class org.apache.commons.logging.impl.Log4JLogger does not implement Log
	at org.apache.commons.logging.impl.LogFactoryImpl.newInstance(LogFactoryImpl.java:532)
	at org.apache.commons.logging.impl.LogFactoryImpl.getInstance(LogFactoryImpl.java:272)
	at org.apache.commons.logging.LogFactory.getLog(LogFactory.java:414)
	at org.apache.commons.digester.Digester.<init>(Digester.java:346)
	at org.apache.catalina.realm.MemoryRealm.getDigester(MemoryRealm.java:278)
	at org.apache.catalina.realm.MemoryRealm.start(MemoryRealm.java:348)
	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1173)
	at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:363)
	at org.apache.catalina.startup.Embedded.addEngine(Embedded.java:464)
	at org.eclipse.tomcat.internal.TomcatAppServer.start(TomcatAppServer.java:146)
	at org.eclipse.help.internal.appserver.AppserverPlugin.startWebappServer(AppserverPlugin.java:143)
	at org.eclipse.help.internal.appserver.AppserverPlugin.getAppServer(AppserverPlugin.java:41)
	at org.eclipse.help.internal.appserver.WebappManager.start(WebappManager.java:58)
	at org.eclipse.help.internal.base.BaseHelpSystem.ensureWebappRunning(BaseHelpSystem.java:246)
	at org.eclipse.help.internal.base.HelpDisplay.displayHelpURL(HelpDisplay.java:164)
	at org.eclipse.help.internal.base.HelpDisplay.displayHelp(HelpDisplay.java:54)
	at org.eclipse.help.ui.internal.DefaultHelpUI.displayHelp(DefaultHelpUI.java:122)
	at org.eclipse.ui.internal.help.WorkbenchHelpSystem.displayHelp(WorkbenchHelpSystem.java:822)
	at org.eclipse.ui.internal.actions.HelpContentsAction$1.run(HelpContentsAction.java:83)
	at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:69)
	at org.eclipse.ui.internal.actions.HelpContentsAction.run(HelpContentsAction.java:81)
	at org.eclipse.jface.action.Action.runWithEvent(Action.java:492)
	at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:530)
	at org.eclipse.jface.action.ActionContributionItem.access$2(ActionContributionItem.java:480)
	at org.eclipse.jface.action.ActionContributionItem$5.handleEvent(ActionContributionItem.java:392)
	at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
	at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:925)
	at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3287)
	at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2907)
	at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1899)
	at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1863)
	at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:417)
	at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143)
	at org.eclipse.ui.internal.ide.IDEApplication.run(IDEApplication.java:106)
	at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:99)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:92)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:68)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:374)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:169)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.eclipse.core.launcher.Main.invokeFramework(Main.java:338)
	at org.eclipse.core.launcher.Main.basicRun(Main.java:282)
	at org.eclipse.core.launcher.Main.run(Main.java:977)
	at org.eclipse.core.launcher.Main.main(Main.java:952)
Caused by: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Class org.apache.commons.logging.impl.Log4JLogger does not implement Log
	at org.apache.commons.logging.impl.LogFactoryImpl.getLogConstructor(LogFactoryImpl.java:416)
	at org.apache.commons.logging.impl.LogFactoryImpl.newInstance(LogFactoryImpl.java:525)
	... 46 more
Caused by: org.apache.commons.logging.LogConfigurationException: Class org.apache.commons.logging.impl.Log4JLogger does not implement Log
	at org.apache.commons.logging.impl.LogFactoryImpl.getLogConstructor(LogFactoryImpl.java:412)
	... 47 more
Comment 2 Mike Wilson CLA 2006-03-15 15:10:59 EST 
Moving to UA.
Comment 3 Curtis d'Entremont CLA 2006-03-15 15:16:18 EST 
This has already been fixed, but just to confirm, which eclipse build are you using?
Comment 4 Adam Horenek CLA 2006-03-16 02:02:44 EST 
I was using the build contained in the last Callisto milestone build.
(downloaded from following update site http://download.eclipse.org/callisto/milestones).


I will be more careful next time, and try some more up-to-date build.
Comment 5 Curtis d'Entremont CLA 2006-03-16 15:04:59 EST 
It was not your fault.. it was mine for putting in that bug. I don't think the callisto download is using the very latest yet. In the next drop this will be fixed.
Comment 6 Curtis d'Entremont CLA 2006-03-27 10:11:36 EST 
*** Bug 133188 has been marked as a duplicate of this bug. ***
Comment 7 Curtis d'Entremont CLA 2006-03-28 10:54:28 EST 
*** Bug 133561 has been marked as a duplicate of this bug. ***
Comment 8 Ruth Lee CLA 2006-03-28 11:04:37 EST 
*** Bug 132184 has been marked as a duplicate of this bug. ***
Comment 9 Curtis d'Entremont CLA 2006-03-28 18:14:30 EST 
*** Bug 129240 has been marked as a duplicate of this bug. ***
Comment 10 Curtis d'Entremont CLA 2006-03-31 10:24:28 EST 
*** Bug 134220 has been marked as a duplicate of this bug. ***