Attachment 254883 Details for Bug 471589 – SearchMyGroupTicketsSelectionHandler source code

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SearchMyGroupTicketsSelectionHandler source code

SearchMyGroupTicketsSelectionHandler.java (text/plain), 6.44 KB, created by dean thomsen

on 2015-07-01 09:42:58 EDT

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Creator: dean thomsen

Created: 2015-07-01 09:42:58 EDT

Size: 6.44 KB

patch

obsolete

>package level3.ticketingConsole.views;
>
>import java.rmi.RemoteException;
>import java.util.ArrayList;
>import java.util.List;
>import java.util.Map;
>
>import level3.clarify.ticketingservices.dataobjects.oncall.EmployeeDO;
>import level3.clarify.ticketingservices.exceptions.DataValidationException;
>import level3.clarify.ticketingservices.exceptions.NotSuccessResponseCodeException;
>import level3.clarify.ticketingservices.ticketingconsole.TicketingConsoleDelegate;
>import level3.clarify.ticketingservices.ticketingconsole.TicketingConsoleListItem;
>import level3.clarify.ticketingservices.ticketingconsole.TicketingConsoleService;
>import level3.ticketingConsole.utilities.ClarifyUserDetail;
>import level3.ticketingConsole.views.ListViewBase.QueryCriteria;
>
>import org.eclipse.core.commands.AbstractHandler;
>import org.eclipse.core.commands.ExecutionEvent;
>import org.eclipse.core.commands.ExecutionException;
>import org.eclipse.jface.dialogs.Dialog;
>import org.eclipse.swt.widgets.Shell;
>import org.eclipse.ui.IWorkbenchWindow;
>import org.eclipse.ui.handlers.HandlerUtil;
>
>import com.level3.rcp.sa.console.authentication.AuthenticationUtils;
>import com.level3.rcp.sa.console.authentication.ClarifyUser;
>import com.level3.rcputil.searchView.ISearch;
>import com.level3.rcputil.searchView.SearchResultsManager;
>import com.level3.sa.opsconsoleclarify.client.OpsConsoleClarifyClient;
>import com.level3.sa.utils.LDAPUtils;
>
>/**
> * Handles a request to search for tickets for another member of the user's
> * group when there are a large number of members of the group to select from. A
> * dialog box is opened that allows the user to filter and select a member of
> * the group. The tickets for the selected user are then shown.
> */
>public class SearchMyGroupTicketsSelectionHandler extends AbstractHandler {
>
>	public static final String COMMAND_ID = "com.level3.ticketingConsole.searchMyGroupTicketsSelection";
>
>	private static AuthenticationUtils authUtils = AuthenticationUtils.getInstance();
>	private static final String userName = ClarifyUser.getClarifyUser(authUtils)
>	.getClarifyUserName();
>
>	public Object execute(ExecutionEvent event) throws ExecutionException {
>		IWorkbenchWindow window = HandlerUtil.getActiveWorkbenchWindowChecked(event);
>		Shell shell = HandlerUtil.getActiveShellChecked(event);
>
>		try {
>			TicketingConsoleService delegate = TicketingConsoleDelegate.getInstance(
>					ClarifyUserDetail.getInstance().getClarifyUser().getClarifyUserName());
>			List[] wipbins = delegate.getWipbinsByUserName(userName);
>			List myGroupNames = wipbins[3];
>
>			boolean doItTheReallySlowWay = false;
>			
>			/*
>			 * Build a list of EmpoyeeDO objects from the list of clarify login ids.
>			 */
>			List<EmployeeDO> groupMembers = new ArrayList<EmployeeDO>();
>			for (Object groupNameObj : myGroupNames) {
>				String clarifyLogin = (String)groupNameObj;
>
>				// HACK
>//				if (groupMembers.size() == 20) break;
>				
>				/*
>				 * This usually returns only a single object, but if there are more, check for status=1 for
>				 * the active id. The ClarifyUser object contains the NT login.
>				 */
>				EmployeeDO user = new EmployeeDO();
>				
>				if (doItTheReallySlowWay) {
>				List<com.level3.sa.opsconsoleclarify.dataobjects.ClarifyUser> clarifyUsers;
>				try {
>					clarifyUsers = OpsConsoleClarifyClient.getInstance().getClarifyUsersForClarifyLogin(
>							clarifyLogin);
>				} catch (Exception e) {
>					throw new RuntimeException("Clarify Login: " + clarifyLogin, e);
>				}
>
>				String ntLogin = null;
>				for (com.level3.sa.opsconsoleclarify.dataobjects.ClarifyUser clarifyUser : clarifyUsers) {
>					if (clarifyUser.getStatus().equals("Active")) {
>						ntLogin = clarifyUser.getNtLogin();
>						break;
>					}
>				}
>
>				if (ntLogin == null) {
>					// just make up values
>					user.setFirstName("");
>					user.setLastName(clarifyLogin);
>					user.setTitle("");
>				} else {
>					/*
>					 * The LDAPUtils class in OpsConsoleServices returns a string like
>					 * "150 - Service Assurance". LDAPUtils also has a helper method to extract the
>					 * department number.
>					 */
>					String fullyQualifiedDepartment = LDAPUtils.findDepartmentForUser(ntLogin);
>//					String departmentNumber = LDAPUtils.parseDepartmentForNumber(fullyQualifiedDepartment);
>					user.setDepartment(fullyQualifiedDepartment);
>					
>					List<Map<String, Object[]>> x = LDAPUtils.showAllFields(ntLogin);
>					if (x.size() == 0) {
>						// just make up values
>						user.setFirstName("");
>						user.setLastName(ntLogin);
>						user.setTitle("");
>					} else {
>						Map<String, Object[]> params = x.get(0);
>
>						//					String name = (String)(params.get("name")[0])
>						//					String [] nameParts = name.split(",");
>						//					user.setLastName(nameParts[0].trim());
>						//					user.setFirstName(nameParts[1].trim());
>
>						user.setFirstName(get(params, "givenName"));
>						user.setLastName(get(params, "sn"));
>						user.setTitle(get(params, "title"));
>					}
>
>					System.out.println(x);
>				}
>				} else {
>					// Nothing is populated except the clarifyLogin (in the notes)
>				}
>				
>				user.setNotes(clarifyLogin);
>
>				groupMembers.add(user);
>			}
>			
>			FilteredUsersSelectionDialog dialog = new FilteredUsersSelectionDialog(shell, groupMembers);
>			if (dialog.open() == Dialog.OK) {
>				boolean reuseSearchView = false;  // TODO
>
>				StringBuffer label = new StringBuffer();
>				StringBuffer description = new StringBuffer();
>
>				String selectedUserName = dialog.getContact().getNotes();
>
>		        label.append("Tickets - ").append(selectedUserName);
>		        QueryCriteria currentCriteria = new QueryCriteria(new QueryCriteria(), "wipbin", null, selectedUserName, userName);
>		        description.append("tickets for user ").append(selectedUserName);
>
>				ISearch<TicketingConsoleListItem> search = new TroubleTicketResultsFromSelection(label.toString(), currentCriteria,
>						description.toString());
>				SearchResultsManager.openView(window.getActivePage(), search, reuseSearchView);
>			}
>		} catch (DataValidationException e) {
>			throw new RuntimeException(e);
>		} catch (RemoteException e) {
>			throw new RuntimeException(e);
>		} catch (NotSuccessResponseCodeException e) {
>			throw new RuntimeException(e);
>		}
>
>		return null;
>	}
>
>	private String get(Map<String, Object[]> params, String key) {
>		Object[] values = params.get(key);
>		if (values == null) {
>			return null;
>		} else {
>			return (String)values[0];
>		}
>	}
>}

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Attachments on bug 471589: 254883